Front App
2,532 reviews
- 1 profiles
- 16 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
Front App Reviews
DS
Darron S.
Small-Business (50 or fewer emp.)Streamlined Shared Inboxes, but Advanced Setup Takes Trial and Error
I like Front’s combination of shared inboxes, thread assignments, and internal comments. I can invite a team member directly into an incoming email, which eliminates confusion over who owns the ticket.
LF
Ladonna F.
Small-Business (50 or fewer emp.)Streamlined Team Communication, with Mobile App Gaps
I use Front for my day-to-day work, and it helps with the headache of managing care-team and doctor communications across fragmented channels.
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)A very handy tool for managing shared emails and working in a team
It's a really handy tool for working in a team and managing emails from shared inboxes. You can assign an email to a person, exchange directly within the same thread, and even merge a client's emails to find the entire history related to that client.
About
What is Front App?
Front is a customer operations platform built for the complexity of B2B customer relationships. It connects customer conversations, teams, and tools on one platform so organizations can coordinate customer work across support, operations, customer success, account management, and other customer-facing teams. 9,300+ businesses including Uber Freight, Stripe, and OpenAI use Front to coordinate customer operations and keep teams, tools, and customer conversations in sync.
Details
Year Founded
2014
Website
frontapp.com