Front App
2,532 reviews
- 1 profiles
- 16 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
Front App Reviews
RC
Rosalie C.
Small-Business (50 or fewer emp.)Seamless Inbox Collaboration, but Mind the Reply Risks
I like having internal discussions right inside the main email thread instead of dealing with internal email forwarding and separate chat threads.
UB
Verified User in Banking
Small-Business (50 or fewer emp.)Shared access to mailboxes and effective AI assistance
common access to mailboxes + possibility of AI assistance
AG
Antonio G.
Senior Project ManagerComputer SoftwareMid-Market (51-1000 emp.)Seamless Collaboration in Front with Internal Notes and Shared Context
What I love about Front is that I don't have to forward an email every time I need help from someone else. I can leave an internal note, share the context, and keep track of who is handling the matter. In our case, this is very useful when a client asks something that depends on both the commercial and technical teams.
About
What is Front App?
Front is a customer operations platform built for the complexity of B2B customer relationships. It connects customer conversations, teams, and tools on one platform so organizations can coordinate customer work across support, operations, customer success, account management, and other customer-facing teams. 9,300+ businesses including Uber Freight, Stripe, and OpenAI use Front to coordinate customer operations and keep teams, tools, and customer conversations in sync.
Details
Year Founded
2014
Website
frontapp.com