Front App
2,532 reviews
- 1 profiles
- 16 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
Front App Reviews
ID
Ian D.
Technical SpecialistTelecommunicationsSmall-Business (50 or fewer emp.)Seamless Multi Platform Integration in a Clean, User Friendly Design
I like how it integrates many different platforms into one place, which makes my workflow quick and efficient. It also has a clean design and feels very user friendly. It's performance is also smooth and trouble-free. Setup was super easy with the help of my IT team as well as Front Support. Seamless AI integration tools make quick responses a breeze!
LC
Lionel C.
Small-Business (50 or fewer emp.)Seamless Private Team Collaboration, but Archived Chats Get Lost
I like that I can share email threads with coworkers and chat about them internally without clients seeing our comments.
ED
eva d.
Mid-Market (51-1000 emp.)Time-saving and quick access to customer data, despite missing emails
I appreciate the improvements made to email responses: I can attach a customer file with one click and see if the customer has viewed our emails. I can also view customer data without logging into their account, which saves us a lot of valuable time. The transition from a traditional mailbox to Front was simple.
About
What is Front App?
Front is a customer operations platform built for the complexity of B2B customer relationships. It connects customer conversations, teams, and tools on one platform so organizations can coordinate customer work across support, operations, customer success, account management, and other customer-facing teams. 9,300+ businesses including Uber Freight, Stripe, and OpenAI use Front to coordinate customer operations and keep teams, tools, and customer conversations in sync.
Details
Year Founded
2014
Website
frontapp.com