Experience CRM

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Experience CRM offers a customer relationship management solution designed specifically for hotels and restaurants, focusing on customer data management, customer journey, e-reputation analysis, and email marketing campaigns. The platform centralises client information to enhance the customer experience, from reservation to loyalty. It enables hotels to communicate effectively with clients before, during, and after their stay, aiming to increase direct bookings and manage customer satisfaction. Experience CRM also provides insights into online reputation and facilitates seamless management across multiple hotel properties.