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Epoch

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16 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2020
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Epoch

16 reviews

Epoch is a comprehensive employee experience platform designed to streamline the planning, communication, and analysis of internal events and programs. By consolidating these processes into a single, user-friendly interface, Epoch empowers organizations to enhance employee engagement and foster a more connected workplace culture. Key Features and Functionality: - Event Discovery and Registration: Employees can effortlessly discover and register for company events, ensuring higher participation rates. - Integrated Communications: Seamless integration with tools like Slack, email, and calendar systems allows for efficient event communication and reminders. - Event Management: A centralized dashboard provides visibility into all events across teams and locations, preventing scheduling conflicts and promoting better coordination. - Community Management: Support for Employee Resource Groups (ERGs), culture groups, and affinity groups facilitates the organization and management of diverse communities within the company. - Data and Insights: An insights dashboard offers real-time analytics on event performance and return on investment (ROI), enabling data-driven decision-making. - Custom Surveys and Feedback: The platform allows for the creation and distribution of custom questionnaires and feedback forms, with AI-powered summaries to identify recurring themes and sentiments. Primary Value and Solutions: Epoch addresses the challenges of managing internal events by providing an all-in-one solution that reduces reliance on multiple software tools and manual processes. By simplifying event planning and communication, it enables HR and employee engagement teams to focus on designing impactful programs that drive employee participation and satisfaction. The platform's data-driven insights further assist organizations in refining their engagement strategies, ultimately leading to a more cohesive and motivated workforce.

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Epoch

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Epoch.com, LLC, established in 1996 and headquartered in Santa Monica, California, is an Internet Payment Service Provider specializing in online payment processing for subscription-based websites. The company offers a comprehensive suite of services, including billing, password management, fraud prevention, customer support, and marketing tools, enabling online businesses to accept payments without the need for their own merchant accounts. Key Features and Functionality: - Billing Services: Processes credit card, debit card, and electronic check transactions, facilitating seamless payment experiences for users. - Password Management: Ensures secure access to subscription content through robust password management systems. - Fraud Prevention: Implements advanced measures to detect and prevent fraudulent activities, safeguarding both merchants and consumers. - Customer Support: Provides 24/7 assistance to both merchants and end-users, addressing billing inquiries and technical issues. - Marketing and Retention Tools: Offers tools designed to assist merchants in acquiring and retaining customers, enhancing overall business performance. Primary Value and User Solutions: Epoch's primary value lies in its ability to streamline the payment process for subscription-based online businesses. By offering a comprehensive suite of services, including billing, fraud prevention, and customer support, Epoch enables merchants to focus on their core offerings without the complexities of managing payment systems. This not only enhances operational efficiency but also improves the user experience by ensuring secure and reliable transactions. Additionally, Epoch's marketing and retention tools aid businesses in customer acquisition and retention, contributing to sustained growth and profitability.

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Epoch Reviews

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Star Rating
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Verified User in Mental Health Care
AM
Verified User in Mental Health Care
11/03/2025
Validated Reviewer
Verified Current User
Review source: G2 invite

Effortless ERG Management with Stellar Support and Seamless Slack Integration

I love how easy Epoch makes it to manage ERGs and plan virtual and in-person events. The platform is really intuitive, from creating events to tracking RSVPs and engagement, everything stays streamlined and organized. One of my favorite features is how well it integrates with Slack. When an employee joins a Slack channel, they’re automatically added as a member in Epoch, which makes management effortless. We've also always struggled with reporting and analytics with previous platforms, but Epoch's reporting and feedback form is top-notch. The customer support team is also super helpful and engaging. Overall, Epoch has saved our team a lot of time and made it so much easier to manage our ERG programs all in one place.
Vijay P.
VP
Vijay P.
High Performing Teams | Keynote Speaker | Executive Coach | Board Advisor |
07/28/2024
Validated Reviewer
Review source: Organic

Jet fuel for employee experience

As Zynga navigated being fully remote during the pandemic, we found that EX programming had a lot of friction surrounding every event. We struggled with creating events in consistent ways, addressing calendar overlaps and cross-programming debacles, advertising and collecting RSVPs, and intergrating EX event comms into Slack. Epoch solved all of this for us in one go-live! With Epoch online, we were able to reduce the management burden for everyone who drove EX during this particularly volatile and uncertain time in the company's history. The Epoch CX team were super responsive and implementation was pretty painless, compared to other elements of the HR tech stack. One of the biggest wins was for our ERG leaders, who served as an integral part of our global scale and relevance strategy. These volunteer leaders immediately breathed a sign of relief when they could see a common calendar, create events that were cross-listed with other ERGs, advertise seamlessly through Slack, and collect RSVPs without friction! Between our EX teams, ERGs, and future of work team, Epoch utilization was through the roof, almost right from the start. Huge win for HR, the employees at large, and for Zynga at a time when EX mattered immensely to our shareholders.
Mija L.
ML
Mija L.
DEI Program Manager | SHRM-CP | Putting People First | World Traveler
05/30/2024
Validated Reviewer
Review source: Organic

The one stop shop for employee events

We did not have an employee events platform prior to Epoch. Having a single place to communicate about all the cool events teams were hosting was super helpful. I used Epoch primarily for employee resource group (ERG) events. The built-in templates and surveys made it easy to promote initiatives and increase engagement while getting valuable feedback for future events.

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HQ Location:
San Francisco, CA

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What is Epoch?

Epoch is a dynamic and innovative company offering a modern app designed to enhance productivity and organization for individuals and teams. The app provides features such as task management, scheduling, and collaboration tools, all integrated into a user-friendly interface. Epoch's solution is perfect for professionals looking to streamline their work process and boost efficiency.

Details

Year Founded
2020