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Dovetail

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40 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
1996

Profile Name

Star Rating

30
8
2
0
0

Dovetail Reviews

Review Filters
Profile Name
Star Rating
30
8
2
0
0
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
05/15/2023
Validated Reviewer
Verified Current User
Review source: Organic

Excellent implementation, consultative and troubleshooting support

Dovetail is an excellent case management system that is user friendly, for both the admin and the end user. Having gone through an implementation with Dovetail support to add an additional user group and their requirements / functionality, I've learned how easy it is to implement on my own, and now I'm able to implement new Dovetail projects for new user groups without additional Dovetail support.
Verified User in Financial Services
AF
Verified User in Financial Services
05/13/2023
Validated Reviewer
Review source: Organic

Great product and best in class customer service

It has created such an opportunity to allow us to identify trends, which we then can use to quantify the benefits of enhancement requests as well as l reduce volumes into our call center.
Jessica B.
JB
Jessica B.
HR 🦄 - HR who believes you can lead with heart
05/12/2023
Validated Reviewer
Verified Current User
Review source: Organic

HR friendly software

Dovetail is built by people who understand HR and the product has been beautifully designed with that understanding. The software is customizable to allow for the famous HR "it depends" situations.

About

Contact

HQ Location:
Austin, TX

Social

@Dovetail

What is Dovetail?

Dovetail Software specializes in providing robust HR case management and help desk solutions designed to improve employee engagement and streamline HR processes. Their cloud-based platforms are tailored for HR service delivery, focusing on enhancing employee experiences through efficient management of HR cases and inquiries. Dovetail's solutions enable organizations to automate workflows, maintain comprehensive case histories, and access powerful analytics for informed decision-making. The software is widely utilized by HR departments aiming to optimize their service delivery and improve productivity.

Details

Year Founded
1996