What we liked most about Dentally was its cloud-based flexibility and the way it supports the growth of both our practice and the software itself. The constant evolution, regular improvements, and open-mindedness to user feedback have made a big difference. The practice management tools—especially the detailed analytics and reporting—have exceeded our expectations and truly helped us run a more efficient and insightful operation.
Our overall experience with Dentally has been very positive. The transition was managed exceptionally well by their team, who took the lead to ensure the migration was smooth and minimized disruption. While we did face some initial challenges—like a learning curve in reception logistics and early clinical glitches—Dentally’s support team was consistently available, responsive, and open to feedback.
A standout part of our experience has been the online support and training options. Initially, our team was hesitant to engage with these resources, but over time, they've proven incredibly valuable. The guidance, insight, and structured training from the Dentally team have helped us grow significantly in our use of the software and in our practice management overall.
Dentally has evolved continuously over the three years we’ve used it on a daily basis, improving in ways that align with the growth and philosophies of our practice. We feel like we've grown together—and we couldn’t be happier with the move.
Where Dentally truly stands out is in two key areas:
1. Continuous Improvement:
Dentally evolves rapidly based on user feedback. I’ve been impressed by how quickly the team implements relevant updates, ensuring the software stays modern. With its integration of cutting-edge technologies like AI, I’m reassured that it won’t become outdated.
2. Growth-Oriented Support:
Dentally goes beyond being just a tool. Their team actively helps you grow your practice by guiding you through pulling insightful reports, identifying areas for improvement, and regularly reviewing progress to optimize operations.
Dentally is an ever evolving software that aims to streamline your daily practice management and clinical workflow. It is highly customisable, intuitive to use and has so many great features including online booking, recall and reminder automations, multi language support, online patient portal, digital forms and more. Hicaps and CDBS integrated, and also can be linked to a number of imaging software including DTX studio. The team is consistently pushing updates every month and is very responsive and helpful. The Dentally Elevate program is an added bonus where a business coach helps you find areas to improve, gives best practice suggestions and helps you keep you accountable for the business goals you set. 100% recommend this PMS for Australian dentists.
Dentally is a cloud-based dental practice management software designed to streamline operations for dental professionals. It offers a comprehensive set of features including appointment scheduling, patient record management, billing, and reporting. Dentally's platform aims to enhance efficiency by enabling easy access to patient information, facilitating online booking, and supporting remote consultations through its telehealth capabilities. The software is customizable, scalable, and integrates with various third-party applications, making it suitable for practices of different sizes.
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