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Datto Inc.

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653 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.3
#1 in 3 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

396
194
37
9
17

Datto Inc. Reviews

Review Filters
Profile Name
Star Rating
396
194
37
9
17
Gwynbleidd 1.
G1
Gwynbleidd 1.
08/01/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Easy to Understand, Friendly and Simple to Use

Easy to understand and apply, and very friendly to use.
Steve K.
SK
Steve K.
President at Huntington Technology | 248-357-7200 Let's talk about how we can work together to improve your IT services.
07/31/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Autotask is the engine that allows our MSP business to grow

The AI features that have been added are very effective and add a lot of value.
Yusuf Mustafa K.
YK
Yusuf Mustafa K.
𝖜𝖊 𝖊𝖓𝖆𝖇𝖑𝖊𝖘 𝖞𝖔𝖚 𝖙𝖔 𝖌𝖊𝖙 𝖞𝖔𝖚𝖗 𝖇𝖚𝖘𝖎𝖓𝖊𝖘𝖘 𝖚𝖕 𝖆𝖓𝖉 𝖗𝖚𝖓𝖓𝖎𝖓𝖌 𝖎𝖓 𝖙𝖍𝖊 𝖈𝖑𝖔𝖚𝖉
07/30/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review

A reliable PSA platform with room for improvement

My overall experience with Autotask has remained consistent over time. It helped our team manage tickets, customer information, and day-to-day support work in one place. The platform is reliable for daily operations, but some areas, especially reporting and customization, still need improvement. That's why my opinion of the product hasn't changed much. One of the things I liked most was having ticket management, customer information, and remote management features available in a single platform. It made it easier to keep track of support activities without constantly switching between different tools. The workflow is straightforward, and once you're familiar with it, managing daily support tasks becomes much easier.

About

Contact

HQ Location:
Norwalk, Connecticut, United States

Social

@datto

What is Datto Inc.?

As a leading global provider of security and cloud-based software solutions purpose-built for MSPs, Datto, a Kaseya company, believes there is no limit to what SMBs can achieve with the right technology. Datto’s proven Unified Continuity, Networking, and Business Management solutions drive cyber resilience, efficiency, and growth for MSPs. Delivered via an integrated platform, Datto’s solutions help its global ecosystem of MSP partners serve over one million businesses around the world. From proactive dynamic detection and prevention to fast, flexible recovery from cyber incidents, Datto’s solutions defend against costly downtime and data loss in servers, virtual machines, cloud applications, or anywhere data resides.

Details

Year Founded
2007
Website
www.datto.com