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Datto Inc.

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653 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.3
#1 in 3 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

396
194
37
9
17

Datto Inc. Reviews

Review Filters
Profile Name
Star Rating
396
194
37
9
17
Wilson C.
WC
Wilson C.
Specialist IT - Pint Pharma
07/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Comprehensive Platform for Efficient IT Support Management

I use Autotask to manage support tickets, follow up on incidents, manage work times, and coordinate customer requests efficiently. I like how the platform centralizes IT service operations, automates processes, and facilitates the management of contracts, projects, and billing, which improves productivity and control of operations. I also appreciate the way it unifies efforts on a single platform.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
07/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

K365 Integrations, Automation, and Dashboards That Save Time

The biggest upsides are the integrations with the other products in the K365 ecosystem. The dashboards are real time-savers, and there are plenty of ways to automate a lot of the work. The interface is clear and easy to navigate. Ticketing and alert auto-creation are fast and easy to set up.
Verified User in Internet
AI
Verified User in Internet
07/14/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Feature-Rich, Fast, and Highly Customizable—With Great Onboarding Support

Very complete, has all the settings to customize your experience. It intergrates well with our thrid party, it's nice and quick and the cost is lined up with competittion, especially if you combine 2-3 products. THe onboarding has been fun and Michelle is great! We rarely use the AI feature yet, but I'm sure we will.

About

Contact

HQ Location:
Norwalk, Connecticut, United States

Social

@datto

What is Datto Inc.?

As a leading global provider of security and cloud-based software solutions purpose-built for MSPs, Datto, a Kaseya company, believes there is no limit to what SMBs can achieve with the right technology. Datto’s proven Unified Continuity, Networking, and Business Management solutions drive cyber resilience, efficiency, and growth for MSPs. Delivered via an integrated platform, Datto’s solutions help its global ecosystem of MSP partners serve over one million businesses around the world. From proactive dynamic detection and prevention to fast, flexible recovery from cyber incidents, Datto’s solutions defend against costly downtime and data loss in servers, virtual machines, cloud applications, or anywhere data resides.

Details

Year Founded
2007
Website
www.datto.com