1. The site is exceptionally easy to navigate 2. The team is incredible to work with and very quick to help if something doesn't quite make sense 3. The performance and features far outweighs other sites I've used or researched 4. Pricing is particularly good, especially for a relatively new business and I know they would help where they could, if it was for a good cause 5. The form building is also absolutely amazing and easily customisable

Professional design templates, ability to accept different file types, ability to accept different forms of payment, smooth process of creating judging panels, easy to learn, intuitive, incredible customer service, responsive team, having all my questions answered in a timely manner

We started using it to collect feedback, but it quickly became much more than “just a form.” The ability to turn incoming feedback into structured feature requests, move them through clear stages that mirror our product roadmap, and keep users informed automatically has been a game-changer. The inbuilt messaging means conversations stay connected to the feedback itself (no more hunting through inboxes), and the automations help us close the loop with users without adding extra manual work. People feel heard, we stay organised, and nothing slips through the cracks.