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Customer.io

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954 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.4
#1 in 3 categories
Grid® leader
Serving customers since
2012
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Star Rating

607
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9

Customer.io Reviews

Review Filters
Profile Name
Star Rating
607
300
32
6
9
Verified User in Legal Services
UL
Verified User in Legal Services
09/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Intuitive, Easy-to-Use customer.io Dashboard

I consider the customer.io dashboard really intuitive and easy to understand. The stepback probably is that sometimes it takes a while to load the information on any page; for example, for people look for the emails sent, it might take longer than expected
Verified User in Sporting Goods
US
Verified User in Sporting Goods
09/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Customer.io Keeps Improving—Feels Like a Market Leader

using other CRMs there was always a limit, or a blocker to do I like how customer.io keep improving, and workign wtih them feels like we are with teh market leaders
Verified User in Consulting
UC
Verified User in Consulting
09/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great UX Design and Promising Claude Integration

UX design. The Claude integration was a little fiddly to put in place, but I'm looking forward to using it.

About

Contact

HQ Location:
Portland, OR

Social

@CustomerIO

What is Customer.io?

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships.Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications.Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day.Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

Details

Year Founded
2012
Website
customer.io