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Customer.io

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892 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2012
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574
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9

Customer.io Reviews

Review Filters
Profile Name
Star Rating
574
275
28
6
9
Vincent W.
VW
Vincent W.
Head of Engineering
07/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Setup, Helpful Support, and Strong AI Insights for Email Campaigns

It's very easy to get started with customer.io either via the UI/UX or via API. And the first thing that we check on customer.io is the integration with AI agent, since most of the work is now done with our in-house AI. The support team is also helpful and the prices is very reasonable compare to competitor. The AI analyse function also provide a good suggestion on how to improve our email campaign.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
07/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Communication Flow Visualization and Segmentation

It gives easy options for visualizing communication flows and segmentation
Verified User in Music
AM
Verified User in Music
07/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Messaging Setup, Powerful Segmentation, and Amazing Support

The ease of use for: setting up messaging, AI tools, audience segmentation. Customer.io's support is amazing too!

About

Contact

HQ Location:
Portland, OR

Social

@CustomerIO

What is Customer.io?

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships.Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications.Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day.Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

Details

Year Founded
2012
Website
customer.io