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Customer.io

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890 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2012
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573
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Customer.io Reviews

Review Filters
Profile Name
Star Rating
573
275
27
6
9
Verified User in Music
AM
Verified User in Music
07/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Messaging Setup, Powerful Segmentation, and Amazing Support

The ease of use for: setting up messaging, AI tools, audience segmentation. Customer.io's support is amazing too!
Sean S.
SS
Sean S.
07/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

MCP Integration That Enables Powerful Agentic Actions

It's MCP integration that enables us to perform actions agentically.
Verified User in Financial Services
UF
Verified User in Financial Services
07/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Highly Customizable Workflows with Seamless BigQuery Integration

The segmentation and workflows are very customizable and so many unique campaigns and targeting are possible. The interface for building workflows is very intuitive. The integration with BigQuery is also seamless and a big reason we went with Customer.io. The pricing and features are very competitive compared to software like Hubspot.

About

Contact

HQ Location:
Portland, OR

Social

@CustomerIO

What is Customer.io?

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships.Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications.Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day.Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

Details

Year Founded
2012
Website
customer.io