Product Avatar Image

Customer.io

Show rating breakdown
954 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.4
#1 in 3 categories
Grid® leader
Serving customers since
2012
Profile Filters

All Products & Services

Profile Name

Star Rating

607
300
32
6
9

Customer.io Reviews

Review Filters
Profile Name
Star Rating
607
300
32
6
9
Verified User in Real Estate
UR
Verified User in Real Estate
09/25/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive UI, Flexible APIs, and Actionable Insights on a Reliable Platform

The UI, the flexible API possibilities, the data structure: profiles + objects and the relationships between them, great support, the feedback structure where you can influence product roadmap, competitive pricing, AI features, actionable insights, reliable platform
Verified User in Banking
UB
Verified User in Banking
09/25/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Flexible Workflows and Segmentation Make Personalized Campaigns Easy

What I like most about Customer.io is the flexibility of its drag-and-drop workflow builder, advanced segmentation, and event-based triggers. These features make it much easier to create personalized customer journeys without spending too much time on manual setup. The integrations with other tools are also very useful and help keep customer data synchronized across our stack. Overall, Customer.io has helped streamline our campaign management, save time, and make our messaging more targeted and relevant.
TD
Theo D.
09/25/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Secure, Flexible, and Powerful for Patient Engagement

I really like Customer.io's extreme flexibility surrounding custom data logic and segmentation. The campaign builder is particularly impressive because it allows us to create intricate conditional logic branches based on unique patient interactions.

About

Contact

HQ Location:
Portland, OR

Social

@CustomerIO

What is Customer.io?

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships.Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications.Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day.Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

Details

Year Founded
2012
Website
customer.io