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Customer.io

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954 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.4
#1 in 3 categories
Grid® leader
Serving customers since
2012
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Customer.io Reviews

Review Filters
Profile Name
Star Rating
607
300
32
6
9
Verified User
G
Verified User
09/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Easy to use, Ideal for SMEs

I really like Customer.io because the platform is fast and easily accessible from anywhere. It ensures I have confidence that it will work whenever I need it, eliminating any anxiety about its reliability. Moreover, the segmentation is smooth, which is a big plus for me. Customer.io aligns much better with our needs and offers superior user-friendliness compared to our previous software. It's particularly suitable for our small team and provides great convenience in terms of its operation.
Ali C.
AC
Ali C.
09/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

AI Integration and Multiple Workspaces That Just Work

the ai integration , the capacity to have multiple workspace too
Absar K.
AK
Absar K.
React.js|Js|HTML|CSS
09/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Flowlyhq’s review

I really like how easy it is to set up and manage email campaigns in Customer.io. The automation capabilities are especially useful, and the AI features make it easier to get things set up and work through different messaging workflows. I’ve been able to use it for our product emails without having to build everything from scratch, which has saved us a lot of time.

About

Contact

HQ Location:
Portland, OR

Social

@CustomerIO

What is Customer.io?

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships.Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications.Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day.Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

Details

Year Founded
2012
Website
customer.io