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Customer.io

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890 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2012
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573
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Customer.io Reviews

Review Filters
Profile Name
Star Rating
573
275
27
6
9
Nicolas G.
NG
Nicolas G.
07/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Easy Customization, Excellent Support

I greatly appreciate the ability to easily manage events and user behavior to customize flows with Customer.io.
MP
Mattie P.
07/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Powerful Automation with a Steep Learning Curve

I like that there has not been a single downtime with Customer.io. Its standout capability is the visual workflow builder, paired with intuitive event-driven data streaming layers.
Verified User
G
Verified User
07/25/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Constant Innovation, Minimal Learning Curve

I appreciate Customer.io's constant new features and releases, which assure me it will be ahead of the curve. I also love the live webinars and sessions held by the team, which elevate the community. The ease of use in creating campaigns stands out to me, and the AI assistant has saved me time on manual tasks. It's an out-of-the-box solution that allows us to target users with accuracy and has a minimal learning curve to be efficient.

About

Contact

HQ Location:
Portland, OR

Social

@CustomerIO

What is Customer.io?

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships.Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications.Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day.Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

Details

Year Founded
2012
Website
customer.io