CTM
761 reviews
- 1 profiles
- 10 categories
Average star rating
4.5
Serving customers since
2009
CTM Reviews
IL
Verified User in Legal Services
CallTrackingMetrics: Complete Conversation Analytics with Powerful AI & Attribution
CallTrackingMetrics is one of the most complete conversation analytics platforms available today. It successfully combines marketing attribution, call tracking, communications, automation, and AI into a unified platform that scales from small businesses to enterprise organizations.
While its feature depth introduces a modest learning curve and usage-based pricing requires planning, the platform's capabilities often eliminate the need for multiple separate software solutions.
For organizations seeking a platform that not only tracks calls but also provides deep marketing attribution, conversation intelligence, workflow automation, and AI-powered insights, CallTrackingMetrics remains one of the strongest solutions in its category.
AC
Verified User in Consumer Services
Helpful AI Transcripts & Simple UI — Performance Lag and Hang-up Bug Need Fixes
The transciptions from the A.I are helpful when looking through calls quickly. UI is also quite simple to use and change as the needs of the company evolve
AM
Verified User in Marketing and Advertising
Great Call Tracking Software for Businesses and Agencies
Ai capabilities through AskAI and extensive integration options.
About
What is CTM?
CTM suite of reporting will tell you who called, how they found you, patterns in call timing, patterns in caller location, keywords leading to calls, landing pages leading to calls, how each of your CSR's are performing on calls, and even the ROI on your advertising costs for each of your campaigns.
Details
Year Founded
2009
Website
www.ctm.com