Concentrix
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The Voice of the Customer platform that helps turn customer experiences from “so-so” to spectacular. Concentrix is the only CX company that takes one of the industry’s most advanced customer feedback platforms and combines it with experience management services tailored to you. Let us help you learn from customers and employees, predict behavior and power actions that generate unwavering loyalty and financial growth.
Bringing both strategy and execution, Concentrix brings a holistic approach to customer engagement and deploy capabilities and assets to enable improved revenue generation, customer experience and service optimization.
iX Hello redefines how businesses engage with customers, offering smarter, multimodal, customer-facing AI assistants that are intuitive to create, fully customizable, and seamlessly integrated across the enterprise. Engineered for immediate impact, iX Hello empowers teams to deliver exceptional, meaningful interactions at scale.
Concentrix Reviews
Himanshu S.
Powerful Feedback Tool with Steep Learning Curve
Sherrie M.
Retail Sales MerchandiserVarahalu S.
Sr. Representative, Real Time ManagementAbout
What is Concentrix?
Concentrix is a global provider of customer experience (CX) solutions and technology services. The company specializes in delivering a broad range of customer engagement strategies, including customer care, sales, technical support, and omnichannel solutions. By leveraging advanced analytics, process optimization, and technology platforms, Concentrix helps businesses enhance their operational efficiencies, improve customer satisfaction, and increase revenue.As a multinational corporation, Concentrix operates in numerous countries and serves clients across various industries such as technology, healthcare, retail, and finance. The company focuses on innovation and is committed to adopting cutting-edge technologies that enable superior service delivery and create impactful customer experiences.
