The recall message feature as well as the departments

24/7, knowledgeable customer support that does not give robotic responses and actiually know their product reall well as wellas continued interest in projects that we work on.

I really appreciate the desktop application feature of Comm100 Live Chat because it doesn't require me to keep a browser window open, which is a significant advantage over other options and helps me stay focused and aware of incoming chats. I love the canned messages and the TaskBot, which enhance efficiency and streamline communication processes. Additionally, the integration with HubSpot to record chats within our CRM is highly valuable, reducing dependency on email and phone calls for simple requests. The setup process was straightforward, and I found the user interface easy to navigate, while the online chat support was exceptional with live, helpful agents, avoiding AI bots, which is another plus for me. Ultimately, although the software isn't the cheapest option available, I firmly believe it's money well spent given the suite of features and support I receive, leading me to highly recommend it.