CloudRadial

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5 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
2018
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CloudRadial Reviews

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Verified User in Information Technology and Services
UI
Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
4.5/5

Using the product for organizing clients and events, this reviewer finds it effective for managing quarterly tasks. Adding multiple items in one sitting can be challenging and takes time to sort into the various sections.

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Summarized using AI
Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
02/11/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Enhances customer experience, QBRs, and ticket processing

There is powerful customization options, but it is also easy to use and get started. You can setup default templates for tickets, budget items, and reports and then customize them per client.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
01/09/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Useful for integrations

I find it useful because we sync O365 users from clients to our PSA and allows accurate billing

About

Contact

HQ Location:
Dallas, US

Social

@cloudradial

What is CloudRadial?

CloudRadial is a comprehensive client management platform designed specifically for Managed Service Providers (MSPs). It aims to streamline and enhance the client engagement process through advanced reporting, improved service delivery, and efficient account management. CloudRadial offers features like service reporting, ticketing integration, client portals, and automated account planning, all integrated into a single solution that helps MSPs offer better transparency, accountability, and overall service to their clients. Their platform blends various tools necessary for MSPs to manage client relationships more effectively, from onboarding to ongoing maintenance, essentially serving as a bridge to enhance communication and operational efficiencies.

Details

Year Founded
2018