CloudBlue Commerce is a comprehensive, multi-tier commerce platform designed to empower businesses in launching and managing digital marketplaces for partners, resellers, and end customers. It streamlines the entire lifecycle of cloud services, from product onboarding and catalog management to billing, invoicing, and multi-currency support. By integrating operations and business support systems, CloudBlue Commerce facilitates efficient provisioning, management, and sales of both syndicated and self-hosted services through a unified cloud platform.
Key Features and Functionality:
- Operations Support System : Manages resource allocation, service provisioning, infrastructure oversight, DNS and network management, branding configuration, and system monitoring.
- Business Support System : Handles product and pricing management, ordering and invoicing, payment processing, account and user management, subscription management, channel and reseller management, notification management, and the configuration of discounts and promotions.
- Multi-Tier Reseller Management: Enables businesses to manage complex reseller hierarchies, facilitating service sales delegation and multi-tier channel management.
- Catalog Management: Allows the creation of rich catalogs with individual and bundled offerings, supporting diverse product types and services.
- Automated Provisioning and Invoicing: Provides automated provisioning capabilities for ordered services, along with fully automated invoicing, including proration, refunds, and reconciliation.
- Global Reach: Supports multiple tiers, languages, and currencies, enabling businesses to scale globally with multi-language and currency support.
Primary Value and Solutions Provided:
CloudBlue Commerce addresses the complexities of managing and scaling digital marketplaces by offering a unified platform that integrates both operational and business support systems. It simplifies the provisioning and management of cloud services, enhances billing accuracy, and streamlines reseller and channel management. By automating critical business processes and supporting multi-tier, multi-language, and multi-currency operations, CloudBlue Commerce enables businesses to expand their offerings, improve operational efficiency, and accelerate revenue growth in the subscription economy.