Chattermill

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252 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Chattermill Reviews

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Profile Name
Star Rating
164
81
7
0
0
Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Easy to Use, Simple Updates, and Interchangeable Features

ease of use, simple updates and everything is interchangeable
Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive Sentiment Insights, with Room for Ingredient-Level Detail

I like Chattermill’s intuitive interface and its qualitative sentiment interpretation.
Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Valuable Customer Feedback That Drives Improvement

Love the feedback I get from others, especially customers

About

Contact

HQ Location:
London

Social

The AI-native CX intelligence platform for teams and agents.

The Chattermill AI-native customer experience intelligence platform helps businesses understand what their customers actually want. It unifies feedback from surveys, reviews, support tickets, conversations, and social media in one place, then uses Lyra, Chattermill's proprietary AI model, to analyze that feedback at scale and turn it into insight the whole business can act on. The same intelligence connects directly into AI agents through MCP and Skills, so teams can query verified customer data from Claude, ChatGPT, or any MCP-compatible agent. Amazon, Uber, Booking.com, Santander, Tesco, JustEat, and H&M use Chattermill to understand their customers and grow their business. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015
Ownership
Private
Website
chattermill.com