Chattermill
252 reviews
- 1 profiles
- 3 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2015
Chattermill Reviews
SC
Suraj C.
Expert Energy SpecialistEnterprise (> 1000 emp.)Simple, Straightforward, and Detailed Feedback in One Place
Very informative and easy to adjust to my own preferences. It also provides comparisons to previous weeks and months, which makes it useful for broader, macro-level comparisons across a company or between individuals.
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)Very Good Service Overall—Just Occasional Slow Loading
very very very good service i like it a lot thank you
UB
Verified User in Banking
Enterprise (> 1000 emp.)Intuitive Insights Platform with Easy Integration
I like Chattermill for its intuitive and broad platform that makes it simple to use. It effectively integrates multiple sources, including CRM, calls, and feedbacks, which is really helpful. Thanks to Chattermill, I can prioritize what customers value most and push product decisions accordingly. I also found the initial setup to be super easy, which was a big plus.
About
The AI-native CX intelligence platform for teams and agents.
The Chattermill AI-native customer experience intelligence platform helps businesses understand what their customers actually want. It unifies feedback from surveys, reviews, support tickets, conversations, and social media in one place, then uses Lyra, Chattermill's proprietary AI model, to analyze that feedback at scale and turn it into insight the whole business can act on. The same intelligence connects directly into AI agents through MCP and Skills, so teams can query verified customer data from Claude, ChatGPT, or any MCP-compatible agent. Amazon, Uber, Booking.com, Santander, Tesco, JustEat, and H&M use Chattermill to understand their customers and grow their business. Chattermill is a private company headquartered in London, UK.