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Chattermill

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238 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2015
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Chattermill Reviews

Review Filters
Profile Name
Star Rating
155
76
7
0
0
Verified User in Retail
UR
Verified User in Retail
05/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Organized and Tangible Feedback

I appreciate the cleanliness and organization of reviews in Chattermill. It's helpful to see the differentiation between Retail and Web reviews, and I value that Chattermill organizes reviews and feedback into categories that are relevant to my work. I can easily access feedback on specific topics such as 'Store Experience.'
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
05/07/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Chattermill Makes Qualitative Feedback Analysis Scalable and Effortless

I really appreciate how Chattermill reduces our manual workload. It lets us run scalable analysis on qualitative feedback, which used to be difficult given the volume we handle. With Chattermill, we can now monitor that feedback much more effectively. I’ve also found their sentiment detection model and taxonomy- ased data labeling to be top class, which I’m genuinely very happy with.
Verified User in Oil & Energy
UO
Verified User in Oil & Energy
05/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Honest Chattermill Review

Chattermill is great to use as it has so much valuable information within one place. For me, it's great to use to understand what our customers are saying and how we can work on improving those pain points.

About

Contact

HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015
Website
chattermill.com