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Chattermill

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238 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2015
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Chattermill Reviews

Review Filters
Profile Name
Star Rating
155
76
7
0
0
Ashley W.
AW
Ashley W.
Principal Web UI Engineer at JUST EAT
05/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Clear Customer Feedback, Great UI, and Seamless Integrations

Provides clear data and feedback from customers in accessible and reportable form. The UI and UX of the application is great and very clear, and it integrates well with our systems. I think the value we get from the platform is brilliant as it's one of the true ways we get to hear from our customers.
Verified User in Printing
UP
Verified User in Printing
05/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

A powerful NPS and Trustpilot monitoring tool

Lots of functionality, in fact so much that I'm sure we're not even using 50% of it. We monitor our NPS and Trustpilot score via Chattermill
AS
Afifa S.
05/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Feedback Insights, User-Friendly Experience

I like that Chattermill gives daily and weekly insights through data bricks, which helps me understand and improve my performance by comparing it with my past performance. It's really easy to use and user-friendly. The initial setup was very, very easy peasy.

About

Contact

HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015
Website
chattermill.com