Chattermill
238 reviews
- 1 profiles
- 3 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2015
Chattermill Reviews
AW
Ashley W.
Principal Web UI Engineer at JUST EATClear Customer Feedback, Great UI, and Seamless Integrations
Provides clear data and feedback from customers in accessible and reportable form. The UI and UX of the application is great and very clear, and it integrates well with our systems.
I think the value we get from the platform is brilliant as it's one of the true ways we get to hear from our customers.
UP
Verified User in Printing
A powerful NPS and Trustpilot monitoring tool
Lots of functionality, in fact so much that I'm sure we're not even using 50% of it. We monitor our NPS and Trustpilot score via Chattermill
AS
Afifa S.
Effortless Feedback Insights, User-Friendly Experience
I like that Chattermill gives daily and weekly insights through data bricks, which helps me understand and improve my performance by comparing it with my past performance. It's really easy to use and user-friendly. The initial setup was very, very easy peasy.
About
The AI-native CX intelligence platform for teams and agents.
The Chattermill AI-native customer experience intelligence platform helps businesses understand what their customers actually want. It unifies feedback from surveys, reviews, support tickets, conversations, and social media in one place, then uses Lyra, Chattermill's proprietary AI model, to analyze that feedback at scale and turn it into insight the whole business can act on. The same intelligence connects directly into AI agents through MCP and Skills, so teams can query verified customer data from Claude, ChatGPT, or any MCP-compatible agent. Amazon, Uber, Booking.com, Santander, Tesco, JustEat, and H&M use Chattermill to understand their customers and grow their business. Chattermill is a private company headquartered in London, UK.