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Chattermill

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238 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2015
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Chattermill Reviews

Review Filters
Profile Name
Star Rating
155
76
7
0
0
Shannon O.
SO
Shannon O.
05/07/2026
Validated Reviewer
Review source: Organic

Robust Sentiment Analysis with Room for Dashboard Improvement

I use Chattermill for customer sentiment analysis, and I like their tagging feature the most because it's relatively accurate. The initial setup of Chattermill was easy for me.
avram s.
AS
avram s.
05/07/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Essential Tool for Customer Feedback Analysis

I like that Chattermill helps me review customer feedback data. That’s a helpful feature.
Ashley M.
AM
Ashley M.
05/07/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Insightful Keyword Analysis and Easy Setup

I like Chattermill for its data availability and the keyword granularity. I enjoy the depth and detail it provides in keyword search. The setup was fairly easy, which was a plus.

About

Contact

HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015
Website
chattermill.com