Chattermill
238 reviews
- 1 profiles
- 3 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2015
Chattermill Reviews
SO
Shannon O.
Robust Sentiment Analysis with Room for Dashboard Improvement
I use Chattermill for customer sentiment analysis, and I like their tagging feature the most because it's relatively accurate. The initial setup of Chattermill was easy for me.
AS
avram s.
Essential Tool for Customer Feedback Analysis
I like that Chattermill helps me review customer feedback data. That’s a helpful feature.
AM
Ashley M.
Insightful Keyword Analysis and Easy Setup
I like Chattermill for its data availability and the keyword granularity. I enjoy the depth and detail it provides in keyword search. The setup was fairly easy, which was a plus.
About
The AI-native CX intelligence platform for teams and agents.
The Chattermill AI-native customer experience intelligence platform helps businesses understand what their customers actually want. It unifies feedback from surveys, reviews, support tickets, conversations, and social media in one place, then uses Lyra, Chattermill's proprietary AI model, to analyze that feedback at scale and turn it into insight the whole business can act on. The same intelligence connects directly into AI agents through MCP and Skills, so teams can query verified customer data from Claude, ChatGPT, or any MCP-compatible agent. Amazon, Uber, Booking.com, Santander, Tesco, JustEat, and H&M use Chattermill to understand their customers and grow their business. Chattermill is a private company headquartered in London, UK.