Chattermill

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252 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Chattermill Reviews

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Profile Name
Star Rating
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81
7
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0
AS
Afifa S.
Energy SpecialistEnterprise (> 1000 emp.)
05/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Feedback Insights, User-Friendly Experience

I like that Chattermill gives daily and weekly insights through data bricks, which helps me understand and improve my performance by comparing it with my past performance. It's really easy to use and user-friendly. The initial setup was very, very easy peasy.
KK
KYLAN K.
energy specialistEnterprise (> 1000 emp.)
05/12/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Fast Updates Keep Information Current

I really like how quickly the system updates the information, so I can stay up to date without waiting.
Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
05/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Chattermill as a stellar backbone for customer sentiments

Chattermill provides an in-depth view of customer feedback, including verbatim comments. It surfaces the raw feedback and then regroups it to create clear, intentional scores.

About

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HQ Location:
London

Social

The AI-native CX intelligence platform for teams and agents.

The Chattermill AI-native customer experience intelligence platform helps businesses understand what their customers actually want. It unifies feedback from surveys, reviews, support tickets, conversations, and social media in one place, then uses Lyra, Chattermill's proprietary AI model, to analyze that feedback at scale and turn it into insight the whole business can act on. The same intelligence connects directly into AI agents through MCP and Skills, so teams can query verified customer data from Claude, ChatGPT, or any MCP-compatible agent. Amazon, Uber, Booking.com, Santander, Tesco, JustEat, and H&M use Chattermill to understand their customers and grow their business. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015
Ownership
Private
Website
chattermill.com