Chattermill

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252 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Chattermill Reviews

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Profile Name
Star Rating
164
81
7
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0
CM
Codie M.
sme opsEnterprise (> 1000 emp.)
10/29/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Setup & Empowering User Feedback

I like using Chattermill because it helps me see clearly where I'm struggling in my work area and how I can improve from customer feedback. I also find it really nice to read positive reviews from customers. Additionally, it was very easy to set up.
AS
Aarti s.
customer serviceEnterprise (> 1000 emp.)
10/29/2026
Validated Reviewer
Review source: Seller invite

Honest feedback

We get to see what our customer feels and can improve accordingly
Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

Organized and Tangible Feedback

I appreciate the cleanliness and organization of reviews in Chattermill. It's helpful to see the differentiation between Retail and Web reviews, and I value that Chattermill organizes reviews and feedback into categories that are relevant to my work. I can easily access feedback on specific topics such as 'Store Experience.'

About

Contact

HQ Location:
London

Social

The AI-native CX intelligence platform for teams and agents.

The Chattermill AI-native customer experience intelligence platform helps businesses understand what their customers actually want. It unifies feedback from surveys, reviews, support tickets, conversations, and social media in one place, then uses Lyra, Chattermill's proprietary AI model, to analyze that feedback at scale and turn it into insight the whole business can act on. The same intelligence connects directly into AI agents through MCP and Skills, so teams can query verified customer data from Claude, ChatGPT, or any MCP-compatible agent. Amazon, Uber, Booking.com, Santander, Tesco, JustEat, and H&M use Chattermill to understand their customers and grow their business. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015
Ownership
Private
Website
chattermill.com