"It allows us to have the voice assist agent answer our customer's questions after hours. VoiceAssist helps answer questions the customers may have and makes them feel like their issue is going to be addressed, even when we can't answer the phone."

"I love the AI receptionist feature. It is so nice to never miss a call and to read the transcripts so I have an idea of their needs before I do a call back."

"I also appreciate the use of AI agents during after hours, which streamlines our operations. Additionally, the ability to use APIs to communicate directly with our CRM is very valuable."

"I like the AI agents in CallRail answering the phone based on the information I input about my business. This feature is great because it allows a lot of customers to get the information they want about our products and services without talking to any of our staff, which really helps streamline things for us."

"The AI Voice Assist feature helps ensure we don't miss calls during off hours or busy times."

"We've been using CallRail's Voice Assist as a voicemail alternative, and it's been a game-changer. The AI does an impressive job capturing caller information—far better than traditional voicemail."