I like CallMantra for its great soft phone and Chrome extension, which let us switch swiftly between call and text communication and our CRM. The CallMantra team's creation of a custom integration is incredibly helpful, as it organizes all our communication efficiently, allowing us to provide a seamless experience for our healthcare heroes. I appreciate that they have thought of almost every tool a recruiter could use to deliver the best experience. CallMantra offers custom integrations for every CRM, stands out with a great backend, voicemail system, email notifications, and team collaboration tools. The easy initial setup and intuitive interface also make a positive impression. The offer of multiple setup Zoom calls is more about exploring features than necessity because using it is very intuitive. CallMantra helps us scale our company by saving time and ensuring we do things right. It's an invisible medium that allows us to focus on building excellent relationships, which is the beating heart of our mission of advancing healthcare deployment.

The integration into Bullhorn is very good. All the calls our recruiters make are logged and calls are recorded and transcribed, making it really easy to write candidate summaries. Noteworthy – the free training they provided for our entire team. It’s usually a hassle for everyone learning a new piece of software, but in this case, it wasn’t, in no small part due to tight integration with Bullhorn and the ability to continue working in a familiar environment. They made sure we got a fully functional system in less than 30 days. P.S. The most sensible and user-friendly Power Dialer implementation I've seen so far.

We rely heavily on outbound calls. Previously, we bought a bunch of phone numbers to make outbound calls but over time we realized that most of our calls made from the numbers were marked as spam by carriers. This stopped a whole lot of candidates from answering our calls. We opted for CallMantra's verified calling feature and it works like a charm. The best part about CallMantra is that the numbers all our users got from CallMantra are constantly monitored by them – they make sure our numbers don’t get flagged as spam or get blocked. Our call answer rates have seen a massive jump after implementing this.