The implementation of Butter was seamless, and the results were immediate. Thanks to its native support with our Stripe workflow, we were up and running in just a few days. Our previous involuntary churn solutions were significantly outperformed, with a 51% recovery rate on failed payments and a 2% increase in payment authorization at checkout.
What truly sets Butter apart is their exceptional team. They are incredibly responsive and always willing to help. They consistently partner with us to identify gaps and opportunities for improvement, even going to the extent of conducting data analysis on our payment transactions.
JB
Justin B.
VP of Product | Delivering business outcomes through high-performing product organizations
Butter offers a turnkey solution that can plug into existing dunning workflows, which makes implementation a breeze in most cases. We've been a customer of Butter for ~2.5 years for a couple of specific reasons. 1) they deliver! we've seen a 8pt improvement in involuntary churn 2) their high-touch account management makes it incredibly easy to stay engaged and to understand any/all ways to improve our payments stack.
Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth.
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