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Butter Payments

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7 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2020

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Star Rating

4
3
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Butter Payments Reviews

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Profile Name
Star Rating
4
3
0
0
0
Verified User in Retail
UR
Verified User in Retail
10/08/2024
Validated Reviewer
Review source: Organic

Butter has helped us improve our retention

Helped us with churn reduction by 3%. The onboarding team was super proactive. Quick implementation times. Definitely worth trying.
Vadim V.
VV
Vadim V.
Director of Product Management | Digital Product Initiatives & Implementation Leadership | Strategic Planning & User-Centered Design
08/22/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great product, great results, and even better support

The implementation of Butter was seamless, and the results were immediate. Thanks to its native support with our Stripe workflow, we were up and running in just a few days. Our previous involuntary churn solutions were significantly outperformed, with a 51% recovery rate on failed payments and a 2% increase in payment authorization at checkout. What truly sets Butter apart is their exceptional team. They are incredibly responsive and always willing to help. They consistently partner with us to identify gaps and opportunities for improvement, even going to the extent of conducting data analysis on our payment transactions.
Justin B.
JB
Justin B.
VP of Product | Delivering business outcomes through high-performing product organizations
08/06/2024
Validated Reviewer
Review source: Organic

Start here to dramatically improve involuntary churn

Butter offers a turnkey solution that can plug into existing dunning workflows, which makes implementation a breeze in most cases. We've been a customer of Butter for ~2.5 years for a couple of specific reasons. 1) they deliver! we've seen a 8pt improvement in involuntary churn 2) their high-touch account management makes it incredibly easy to stay engaged and to understand any/all ways to improve our payments stack.

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HQ Location:
San Francisco, US

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What is Butter Payments?

Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth.

Details

Year Founded
2020