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Bridge Insurance

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83 reviews
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Average star rating
4.6
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Bridge Insure

83 reviews

Bridge Insure offers a comprehensive communication platform tailored specifically for insurance agents and brokers, aiming to streamline client interactions, enhance team collaboration, and drive business growth. By consolidating various communication tools into a single, user-friendly interface, Bridge Insure simplifies the management of client relationships and internal operations. Key Features and Functionality: - Unified Communications: Integrates phone, text, chat, video, and VoIP services into one cohesive platform, ensuring seamless interactions with clients and team members. - Advanced Phone System: Provides automation, insightful analytics, and flexibility, including features like CSR and call reports, screen pop-ups, and integration with CRM and AMS systems. - eSignature and Online Faxing: Facilitates fast and secure paperless agreements, allowing users to manage and track documentation conveniently from any location. - Compliance Management: Automates compliance processes, covering standards such as E&O, PCI, FCC, TCPA, CTIA, and TCR, thereby reducing the risk of non-compliance. - Seamless Integrations: Offers advanced integrations with various agency management systems (AMS) and customer relationship management (CRM) tools, enhancing operational efficiency. Primary Value and Solutions Provided: Bridge Insure addresses the common challenges faced by insurance agencies, such as managing multiple communication channels, ensuring compliance, and maintaining efficient workflows. By unifying these essential functions into a single platform, it reduces the complexity and costs associated with using disparate systems. This integration not only saves time but also enhances productivity, allowing agents and brokers to focus more on building client relationships and growing their business. Additionally, the platform's compliance features provide peace of mind by automating regulatory adherence, thereby mitigating potential risks.

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Bridge Insurance Reviews

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Star Rating
66
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Jim K.
JK
Jim K.
Specialized Independent Insurance Broker in Scottsdale – Expert Auto, Home, Umbrella & Life Coverage You Can Trust
10/26/2025
Validated Reviewer
Verified Current User
Review source: Organic

Solid VOIP for my Insurance Agency Using Dave 4.0

Since starting my independent insurance agency here in Scottsdale, Arizona, I have had Bridge "Dave" VOIP services. What makes them amazing is the sound quality as it sounds so crisp and clear. Like talking to someone standing right next to me. In addition for the cost, you get eSignature which I use everyday (saves $400 over docusign) which pays for the service by itself. You get every feature that you find with the big carriers at a fraction of the cost. When I need support, I talk to someone in the US that takes care of my request right then and there. They have a lot of features like marketing, integrations into CRM systems for screen pops... I would recommend them to any other insurance agency looking to scale at fair prices and add-on features (esign, faxing, texting, conference calling, desktop sharing like zoom with no time limits, visual voicemail, chat for your website, call recording/download, full call center monitoring of lines/queues, full IVR...) all included for the one very affordable price. When I saw what the competition was charging me, I am so glad another agent referred me to Bridge.
BH
Brie H.
07/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

Decent VOIP System with Useful Integrations, But Some Bugs

Bridge Insure is a solid VOIP system that integrates with AMS360 and AgencyZoom, which makes it easier to tie communication into our workflow. The call quality is clear, and the core features do what we need them to do. I also appreciate that the team is actively working on improving the platform and seems open to user feedback.
Jeline M.
JM
Jeline M.
07/22/2025
Validated Reviewer
Verified Current User
Review source: Organic

Super Convenient and Easy to Use!

The app is very user-friendly and simple to navigate. Everything is well laid out from the time you open it, making it easy to find what you're looking for. Whether you're a first-time user or someone who uses it frequently, the smooth interface and straightforward design make the experience simple and efficient. Also, their customer service is easy to reach since you can simply use the chatbox.

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HQ Location:
Lilburn, Georgia

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What is Bridge Insurance?

Bridge is a unique and revolutionary product that combines many tools that Independent Insurance Agents depend on: E-signature, advanced text messages from all office phone numbers, live chat, web forms, secured document sharing, VoIP phone system … and many, many others. The difference with Bridge? All these powerful tools are available in one place, with one login, and at a price that’s less than what agents typically pay for just phone service.

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