Since starting my independent insurance agency here in Scottsdale, Arizona, I have had Bridge "Dave" VOIP services. What makes them amazing is the sound quality as it sounds so crisp and clear. Like talking to someone standing right next to me. In addition for the cost, you get eSignature which I use everyday (saves $400 over docusign) which pays for the service by itself. You get every feature that you find with the big carriers at a fraction of the cost. When I need support, I talk to someone in the US that takes care of my request right then and there.
They have a lot of features like marketing, integrations into CRM systems for screen pops...
I would recommend them to any other insurance agency looking to scale at fair prices and add-on features (esign, faxing, texting, conference calling, desktop sharing like zoom with no time limits, visual voicemail, chat for your website, call recording/download, full call center monitoring of lines/queues, full IVR...) all included for the one very affordable price. When I saw what the competition was charging me, I am so glad another agent referred me to Bridge.
Bridge Insure is a solid VOIP system that integrates with AMS360 and AgencyZoom, which makes it easier to tie communication into our workflow. The call quality is clear, and the core features do what we need them to do. I also appreciate that the team is actively working on improving the platform and seems open to user feedback.
The app is very user-friendly and simple to navigate. Everything is well laid out from the time you open it, making it easy to find what you're looking for. Whether you're a first-time user or someone who uses it frequently, the smooth interface and straightforward design make the experience simple and efficient. Also, their customer service is easy to reach since you can simply use the chatbox.
Bridge is a unique and revolutionary product that combines many tools that Independent Insurance Agents depend on: E-signature, advanced text messages from all office phone numbers, live chat, web forms, secured document sharing, VoIP phone system … and many, many others. The difference with Bridge? All these powerful tools are available in one place, with one login, and at a price that’s less than what agents typically pay for just phone service.
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