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Avius

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28 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2006

Profile Name

Star Rating

21
6
0
0
1

Avius Reviews

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Profile Name
Star Rating
21
6
0
0
1
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
04/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Intuitive, Stable Surveys with Real-Time Insights and Responsive Support

To write a high-quality review that satisfies the "Overall Review Depth" requirements shown in your provided image (image_e02c17.png), you need to address several specific categories beyond just general likes. Since you are aiming for a $25 gift card, G2’s moderators look for detailed, specific examples. Here is a comprehensive draft structured to cover every point required in image_e02c17.png: What do you like best? Focus: UI / UX & Performance "The UI / UX of Avius Surveys is exceptionally clean and intuitive, which is critical for getting customers to actually complete a survey. From a performance standpoint, the platform is incredibly stable; even when we use the offline mode in areas with spotty Wi-Fi, the data syncs perfectly once reconnected. I particularly like the real-time dashboard that allows us to monitor live feedback without any lag." What do you dislike? Focus: Integrations "While the core features are excellent, I would like to see more native integrations with niche CRM platforms. Currently, we use webhooks for some of our workflows, which works fine, but having a more extensive library of 'plug-and-play' integrations would save our IT team even more time during the initial setup." Describe the use case and ROI Focus: Pricing / ROI "We use Avius to capture guest feedback at our physical locations. The ROI has been very clear: by identifying service gaps in real-time, we have seen a measurable increase in our secondary spend and repeat visit rates. Considering the depth of the analytics provided, the pricing is very competitive compared to other enterprise feedback tools we evaluated." How was the setup process? Focus: Support / Onboarding "The onboarding process was seamless. The support team at Avius walked us through the hardware setup and helped us customize our survey flow to match our branding perfectly. They are highly responsive and usually get back to us within an hour if we have technical questions." What business problems are you solving? Focus: AI / Intelligence "We are solving the problem of 'delayed feedback.' In the past, we wouldn't know a customer was unhappy until they left a review online days later. Now, with the AI / Intelligence features, the system automatically flags sentiment trends and alerts management immediately. This 'intelligence' allows us to be proactive rather than reactive with our customer service.
ME
Martin e.
03/18/2026
Validated Reviewer
Review source: Organic
Incentivized Review

Simple Surveys, Major Integration Hurdles

I like the ease of use and simplicity of Avius Surveys, especially in capturing in-the-moment feedback at the point of experience. The interface is simple and the results are well organized. Surveys are also effortless for end users. The initial setup was very seamless and smoothly easy, which was a big plus.
Niraj S.
NS
Niraj S.
Freelance Writer at GS Lab
01/31/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy Setup and Rewarding Feedback

I like that Avius Surveys allow me to share my opinion and experiences honestly, especially on topics I can relate to. It feels good when my feedback actually helps to improve things. The surveys are easy to understand and don't take much time to complete, which I appreciate. I also enjoy earning small rewards without much effort for sharing my honest opinions. I really like the short surveys and instant reward tracking; it's clear and motivating. The simple interface makes it easy to jump in without feeling overwhelmed. Specifically, the reward tracker is the main tool I value most because it shows progress clearly and makes the whole experience feel transparent and worth the time. The setup was pretty easy and quick, as everything was straightforward, so we could start using it almost immediately without much guidance.

About

Contact

HQ Location:
Bournemouth, Dorset

Social

@AviusHQ

What is Avius?

Avius provides customer feedback solutions that help businesses better understand their clients and improve customer experience. Utilizing intuitive feedback kiosks, real-time data analytics, and sophisticated survey technologies, Avius helps organizations across various industries gather actionable insights directly from their customers. Their tools are designed to be user-friendly, providing clear and immediate benefits in understanding customer behavior and elevating satisfaction levels.

Details

Year Founded
2006
Website
avius.com