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Automattic Inc.

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4,371 reviews
  • 13 profiles
  • 21 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2005

Profile Name

Star Rating

2856
1204
227
53
31

Automattic Inc. Reviews

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Profile Name
Star Rating
2856
1204
227
53
31
Manoj K.
MK
Manoj K.
Graphic Designer at Royal Music Factory
05/17/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy to use and Top-Notch WordPress.com Support That Makes Building Beautiful Sites Easy

A big hand for the WordPress customer service team, because they’ve truly earned their place at the top. I have been using wordpress.com for the last three years, and the people there have made the whole experience great. They feel like a design team that knows how to build beautiful websites, and that has made a real difference for me.
Satya V.
SV
Satya V.
Satya
05/16/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Top-Notch Performance and Speed with WordPress.com

I use WordPress.com to host my website because it provides the best class speed, performance, and greatest uptime at an affordable price. I love its no traffic limit and speed. The performance, uptime, and security are top-notch. I found the initial setup to be a bit different since I'm used to self-hosted WordPress versions and multiple panels, but WordPress.com's own panel works quite well and they have great resources for beginners.
Falt P.
FP
Falt P.
E-Commerce Store Manager & WordPress WooCommerce Specialist
05/15/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Flexible, Budget-Friendly E-Commerce Solution

I love how WooCommerce blends seamlessly with WordPress, turning our existing site into a fully functional online store without needing to rebuild everything. The familiar layout and simple navigation make it comfortable to use daily, even without deep technical skills. I really appreciate its customizability; we can tweak product pages, adjust store layouts, set up custom categories, and choose from numerous compatible plugins to add features like customer reviews and discount coupons. It's affordable since the base plugin is free, which is vital for our small team, and we only pay for premium plugins when needed. WooCommerce also automates everyday operational tasks such as inventory tracking, sending order confirmation emails, calculating taxes, and managing shipping zone rules, which reduces manual busywork. Additionally, the built-in inventory management is exceptional, allowing real-time tracking of stock levels, automatic out-of-stock marking, and low-stock alerts, saving me time and preventing customer issues.

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Contact

HQ Location:
San Francisco, CA

Social

@automattic

What is Automattic Inc.?

We are the people behind WordPress.com, Day One, WooCommerce, Jetpack, Tumblr, WordPress VIP, Simplenote, Longreads, Crowdsignal, Atavist, and more. We are proud to be a distributed company, with more than 1,730 Automatticians in 9 countries (and counting), speaking 116 different languages.

Details

Year Founded
2005
Website
automattic.com