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AnswerDash

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16 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
2012
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AnswerDash Reviews

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Verified User in Internet
AI
Verified User in Internet
02/16/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

AnswerDash for the Hour of Code

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within the AD tool for those who didn't find their question in the list. One other feature I loved was the grouping of questions, very intuitive and easy to use.

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HQ Location:
Seattle, WA

Social

@answerdash

What is AnswerDash?

AnswerDash is a technology company that offers context-sensitive help solutions, aimed at enhancing customer self-service and boosting user engagement on websites, apps, and other digital platforms. By integrating its software, companies can provide their users with instant access to answers and information right where they have questions, thereby reducing customer support costs and improving user satisfaction. AnswerDash utilizes AI and predictive analytics to deliver the most relevant content, helping users solve their issues quickly and conveniently without leaving the page they are on. Check out their services and offerings at https://www.answerdash.com.

Details

Year Founded
2012