Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

AnswerDash

Show rating breakdown
16 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
2012
Profile Filters

All Products & Services

Profile Name

Star Rating

9
6
1
0
0

AnswerDash Reviews

Review Filters
Profile Name
Star Rating
9
6
1
0
0
Forrest S.
FS
Forrest S.
Product at Neverware
02/02/2017
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Time Intensive to get the best results, but definitely worth it.

AnswerDash has a really good UI for provoking users to seek their own answers - it has been highly impactful for us by removing the visibility of our free chat until someone has looked at some suggested answer.
Verified User in Environmental Services
AE
Verified User in Environmental Services
02/02/2017
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great Product!

AnswerDash allows customer service teams to take control over their inquiry volume by identifying frequently asked questions and getting that content integrated into the website (especially in organizations where getting modifications to static web content is difficult, if not impossible.)
Hannah G.
HG
Hannah G.
Ecommerce Operations at Simple Energy
02/02/2017
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Promising new company and technology working out some kinks.

I really enjoy that you can populate so much information, that customers have the ability to ask questions and that you can taylor make questions for certain products or features. The more knowledge and resources you can place on the website for customer the better.

About

Contact

HQ Location:
Seattle, WA

Social

@answerdash

What is AnswerDash?

AnswerDash is a technology company that offers context-sensitive help solutions, aimed at enhancing customer self-service and boosting user engagement on websites, apps, and other digital platforms. By integrating its software, companies can provide their users with instant access to answers and information right where they have questions, thereby reducing customer support costs and improving user satisfaction. AnswerDash utilizes AI and predictive analytics to deliver the most relevant content, helping users solve their issues quickly and conveniently without leaving the page they are on. Check out their services and offerings at https://www.answerdash.com.

Details

Year Founded
2012