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Answer HQ

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5.0 out of 5 stars
6 reviews
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5.0
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Answer HQ

6 reviews

Answer HQ is an AI customer service assistant that reduces basic customer service questions by 80%

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Answer HQ Reviews

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Verified User in Retail
UR
Verified User in Retail
07/15/2025
Validated Reviewer
Review source: Organic

Great customer service and customization capabilities for small businesses

|Answer HQ
I liked that Answer HQ supports small businesses like ours with personalized attention. That was especially clear in the custom work they did with our team to make automated insurance checks for customers’ glasses possible.
Jared E.
JE
Jared E.
04/01/2025
Validated Reviewer
Verified Current User
Review source: Organic

Transforming the way we handle customer support

|Answer HQ
Answer HQ has transformed how we handle customer support. With hundreds of questions now answered automatically each week, our team can focus on more complex customer needs instead of repeating the same information about our respiratory devices. The analytics have been particularly valuable - seeing what customers consistently ask has helped us identify gaps in our website content that we never would have spotted otherwise.
Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
03/31/2025
Validated Reviewer
Review source: Organic

Excellent service. Fast feedback loops. Always innovating.

|Answer HQ
Decrease my clients interactions by 80% and allowed customers to find answers to their questions through the ai instead of having a team waiting to answer calls. Helps with increased conversion with information and sales. Highly recommend. Way cheaper that higher CSR reps

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What is Answer HQ?

Answer HQ is a platform designed to streamline customer support and enhance community engagement by providing a space for users to ask questions and receive answers about various products or services. It aims to improve customer satisfaction by leveraging crowd-sourced solutions and expert guidance. The website offers tools to facilitate discussions, manage feedback, and support users in finding prompt and accurate information.

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