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Amadeus

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131 reviews
  • 12 profiles
  • 12 categories
Average star rating
4.3
#1 in 1 categories
Grid® leader
Serving customers since
1987

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Amadeus Central Reservations System

17 reviews

The Amadeus Central Reservations System (CRS) is a comprehensive, cloud-based platform designed to centralize and streamline hotel reservation and distribution processes. It enables hotels to manage availability, rates, and inventory across multiple properties and distribution channels from a single, intuitive interface. By integrating with various booking platforms, including online travel agencies (OTAs), global distribution systems (GDS), and direct hotel websites, Amadeus CRS enhances operational efficiency and maximizes revenue potential. Key Features and Functionality: - Centralized Management: Offers a unified dashboard for real-time control over room availability, rates, and inventory across all properties. - Expansive Distribution Reach: Integrates seamlessly with a wide range of distribution channels, including OTAs, GDS, and metasearch platforms, ensuring broad market visibility. - Advanced Revenue Management: Provides tools for dynamic pricing strategies, allowing hotels to adjust rates based on demand, seasonality, and market conditions. - Guest Profile Management: Captures and manages detailed guest information, enabling personalized services and targeted marketing campaigns. - Comprehensive Reporting and Analytics: Delivers in-depth performance insights through interactive dashboards, facilitating data-driven decision-making. Primary Value and Solutions Provided: Amadeus CRS addresses the complexities of hotel reservation management by offering a centralized solution that enhances operational efficiency, reduces the risk of overbooking, and ensures consistent rate distribution across all channels. Its expansive distribution capabilities increase market reach, while advanced revenue management tools empower hotels to optimize pricing strategies. By integrating guest profile management, the system also enables personalized guest experiences, fostering loyalty and driving repeat business. Overall, Amadeus CRS provides a scalable and flexible platform that supports hotels in maximizing revenue and delivering exceptional guest services.

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82
31
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3
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Amadeus Reviews

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Profile Name
Star Rating
82
31
15
3
0
Anusha P.
AP
Anusha P.
Training Specialist at Etraveli Group
12/02/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

One stop shop for travel

It is user-friendly and the new interface is ideal for making airline, hotel, train, and vehicle reservations. There is a wealth of useful information available on all of the potential flights that suit your requirements.
Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
12/01/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great platform to manage and organize travel

It is user friendly and easy to organize travel with ease.
Diego H.
DH
Diego H.
Bilingual SSR at Safelite Autoglass
11/19/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

AI-Powered Platform That Simplifies Corporate Travel and Expense Management

Definitely the best would be the AI-powered platform itself, it does have a really good implementation regarding the use of AI, so it is not too overwhelming either. It definitely helps with the main purpose of corporate travel and expense management. So I would definitely recommend this to anyone who would like a platform that has good customer support, good software implementation and really easy to use.

About

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HQ Location:
Madrid, Spain

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@amadeusitgroup

What is Amadeus?

Amadeus is a leading technology company that provides advanced solutions for the travel and tourism industry. Specializing in software and IT services, Amadeus offers a comprehensive range of products that facilitate airline reservation systems, hotel management, travel agency operations, and more. Their innovative platform helps businesses optimize operations, enhance customer experiences, and drive growth in a rapidly evolving market. For more information, visit their website at https://amadeus.com.

Details

Year Founded
1987
Ownership
AMS.MC
Website
amadeus.com