# MeetingMatrix Reviews
**Vendor:** Amadeus  
**Category:** [Event Planning Software](https://www.g2.com/categories/event-planning)  
**Average Rating:** 3.4/5.0  
**Total Reviews:** 15
## About MeetingMatrix
MeetingMatrix is an easy-to-use solution that simplifies the creation of room and event diagrams, making them more accessible for prospective clients.




## MeetingMatrix Reviews
  ### 1. Good at the Time

**Rating:** 2.5/5.0 stars

**Reviewed by:** Braden K. | Assistant Director of Event Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about MeetingMatrix?**

They have a great collection of items to be able to place on a diagram.  I loved the incredible attention to detail and scale for all of our spaces.  I liked that I could upload and draw out our rooms to scale instead of paying the company to do it for me.  I felt like I had more control over my account than some of the other options out there.

**What do you dislike about MeetingMatrix?**

I felt as though MM was not keeping up with updates as well as some of their competitors.  I was looking for a system that could work well through the web instead of being installed on a local computer system.

**Recommendations to others considering MeetingMatrix:**

It is definitely worth a look to see if the product would serve you well in your organization.

**What problems is MeetingMatrix solving and how is that benefiting you?**

I no longer use Meeting Matrix.

  ### 2. Good For Diagrams

**Rating:** 3.5/5.0 stars

**Reviewed by:** David K. | Taskforce Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2020

**What do you like best about MeetingMatrix?**

I like the ability to create diagrams for clients so that they can have a flawless program.

**What do you dislike about MeetingMatrix?**

This is not the most user friendly program. It takes a lot of training to get employees up to speed. The buttons should be a little more helpful and descriptive.

**Recommendations to others considering MeetingMatrix:**

I would reccomend this program as it can be beneficial for diagram making. Ensure you train your employees fully on the program.

**What problems is MeetingMatrix solving and how is that benefiting you?**

The problems we have solved have been being able to provide clients with a visual of the event they want. The benefits are clear communication between company and client.

  ### 3. Good but could use improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2020

**What do you like best about MeetingMatrix?**

I like being able to present clients with a real picture and description of their meeting set up

**What do you dislike about MeetingMatrix?**

This is not the most user friendly program to use. You really have to learn your way around it to make diagrams quickly

**Recommendations to others considering MeetingMatrix:**

Have more user friendly buttons to guide new users

**What problems is MeetingMatrix solving and how is that benefiting you?**

I have been able to solve problems of fitting a number of attendees in a conference room. The benefits are being able to try different styles to impress a client

  ### 4. Event Set Up Program

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2019

**What do you like best about MeetingMatrix?**

I was familiar with the program and thus it was easy to use. I also could access my plans from many years prior

**What do you dislike about MeetingMatrix?**

it was buggy and counter intuitive.  There was not room for innovative or different set ups.

**What problems is MeetingMatrix solving and how is that benefiting you?**

Room layouts for set up staff that may not be able to read event orders with ease

  ### 5. Great for Event Planning!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2019

**What do you like best about MeetingMatrix?**

I love that you can input all your ballrooms and create accurate diagrams 

**What do you dislike about MeetingMatrix?**

I dislike that it’s time consuming to create a diagram

**What problems is MeetingMatrix solving and how is that benefiting you?**

You are solving the problem of ballparking an Event design. 

  ### 6. Just the basics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2018

**What do you like best about MeetingMatrix?**

It's user friendly enough so that everyone who works in my office can figure it out without having to be trained. Theres no  built in extra features that we already have other software for, like checking in or table assignments

**What do you dislike about MeetingMatrix?**

It's expensive, and the company is hard to get ahold of for support. Don't like that every computer needs a license - would be nice if it was Web based with a login instead of housed on the desktop

**What problems is MeetingMatrix solving and how is that benefiting you?**

Meeting room set up instructions for hotels 

  ### 7. Clunky and outdated

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2018

**What do you like best about MeetingMatrix?**

Designs are simple, doesn't have too many extra features or functions.

**What do you dislike about MeetingMatrix?**

Sometimes shuts down for noreason, confusing to save room designs and setups in two different places, not super easy to move items around once placed in a room setup

**What problems is MeetingMatrix solving and how is that benefiting you?**

Sending setup requests to hotels. Benefit in not having to use Microsoft word.or adobe for this anymore

  ### 8. Gets the job done

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2018

**What do you like best about MeetingMatrix?**

I like the already already created venue floor plans best. They help creating multiple rooms at multiple venues a breeze. 

**What do you dislike about MeetingMatrix?**

Freezes a lot, gets error messages from time to time. 

**What problems is MeetingMatrix solving and how is that benefiting you?**

Making sure out audience and equipment fit well within the meeting rooms. 

  ### 9. Good for basic functionality 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 16, 2018

**What do you like best about MeetingMatrix?**

Very easy to use and intuitive for people who may not have used it before. 

**What do you dislike about MeetingMatrix?**

Would like more functions with out higher costs

**What problems is MeetingMatrix solving and how is that benefiting you?**

Creating diagrams for hotels for meetings and conferences to attach to event orders, so they are blessed to set rooms without us being onsite

  ### 10. Very efficient and perfect for Event planners.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2017

**What do you like best about MeetingMatrix?**

The company works with you to create 2D versions of your spaces and equipment that are precise. It is very user friendly. You are able to be as simple or elaborate with your room designs as you want. The tool bars are easy to use. You can create your own templates if there are room set-ups that you repeat often. 

**What do you dislike about MeetingMatrix?**

There is an option to "grow" your tables (duplicate and multiply what is already on the diagram) and this feature does not always work correctly. It either gives you more tables or chairs that you needed or overlaps them. There is no stamp tool to number the tables. 

**Recommendations to others considering MeetingMatrix:**

I would certainly recommend obtaining the newest version of Meeting Matrix. They are doing great things to make event planning a breeze. 

**What problems is MeetingMatrix solving and how is that benefiting you?**

I would not be able to do my job effectively without this software. Without meeting matrix, I would be hand drawing tiny little tables and chairs all day. I love the printouts that I am able to give to customers and I appreciate the option to save as a .jpeg so that I can send them electronically. 

  ### 11. Not what I was looking for

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Think Tanks | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2017

**What do you like best about MeetingMatrix?**

Graphical interface is helpful when designing layouts

**What do you dislike about MeetingMatrix?**

Is a bit clunky. Needs an interface update. Not immediately intuitive. 

**What problems is MeetingMatrix solving and how is that benefiting you?**

We use it to diagram meetings for groups between 8 and 450 in size

  ### 12. A good over look

**Rating:** 2.5/5.0 stars

**Reviewed by:** Charity G. | Performer, Hospitality, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2016

**What do you like best about MeetingMatrix?**

That I can pull up the exact footage between all things I am placing in the area. 

**What do you dislike about MeetingMatrix?**

It is very hard to get exact placement and very hard to navigate between moving items. I shouldn't say hard, its just clunky. I would like if it were easier to navigate to what kind of item you are trying to place with in the space. It also has a strange saving system. If it were easier to save instead of having to go through so many steps that would be easier as well. 

**Recommendations to others considering MeetingMatrix:**

I would say to really have your folks trained on the software. I think when I came in to the position I am in, they told me to basically train myself on it. It is clunky if you don't know exactly how to move through the system. The trial part of the software isn't exactly easy to navigate on your own. But with the right training it may be useful for others. For us it is also hard because we are entertainment driven and the depth isn't good for what we need it for. 

**What problems is MeetingMatrix solving and how is that benefiting you?**

I am doing lay outs for special events. I haven't really realized any benefits except being able to explain what the room should look like. 

  ### 13. Great Tool for Meeting Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2016

**What do you like best about MeetingMatrix?**

I've been using Meeting Matrix for almost 10 years.  I really enjoy how easy and smooth it is to work with, especially for someone like me who not user friendly with most computer programs.  The setup wizard makes it even more friendly to use when having to create diagrams on the spot for our setup team.

**What do you dislike about MeetingMatrix?**

The only issues I have is that sometimes I'll be working on a diagram and it will just shut down on me.  The other issue is when I try to print the diagram, it doesn't always come out clearly the first time.

**Recommendations to others considering MeetingMatrix:**

Definitely go for it.  It's worth the risk and you will definitely appreciate the changes.

**What problems is MeetingMatrix solving and how is that benefiting you?**

We use it as a communication tool to our setup team.  It gives them a better visual as to what the client is excepting.  It also helps make sure the client and I are on the same page with how they expect to have their room set which in the long run avoids any tight turns or flips which can cause addtional fees to our clients.

  ### 14. A Meeting Planners Dream Come True

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2016

**What do you like best about MeetingMatrix?**

You can plot an event layout with ease with this program! Drag and drop and you are done. It's a simple program to use and you can hand it off to your Operations Team and know the venue will get set exactly how it needs to be set. A life-saver!

**What do you dislike about MeetingMatrix?**

It could use a facelift. Some of the user functions are out of date. The measuring tool needs work as its difficult to navigate at times. 

**What problems is MeetingMatrix solving and how is that benefiting you?**

This has saved hours of trying to plot a venue out!

  ### 15. Challenging product to use

**Rating:** 1.5/5.0 stars

**Reviewed by:** Sholeh M. | Event Coordinator, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2015

**What do you like best about MeetingMatrix?**

Honestly there isn't much I can say about it that I enjoy. 

**What do you dislike about MeetingMatrix?**

It is not always compatible with my computers, and when I try to use it, the majority of the time the maps and capacity charts don't load and I end up having to contact the hotel directly to get PDFs of their floor plans. The assumption is that it will always work, or that we want to have additional software added. 

**What problems is MeetingMatrix solving and how is that benefiting you?**

The concept is a great one, to have dynamic and high-quality floor plans for event planners and hotels. But the execution leaves something to be desired. 


## MeetingMatrix Discussions
  - [What is MeetingMatrix used for?](https://www.g2.com/discussions/what-is-meetingmatrix-used-for)

- [View MeetingMatrix pricing details and edition comparison](https://www.g2.com/products/meetingmatrix/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A44%3A04+-0500&secure%5Bsession_id%5D=b671a539-23a3-479e-be8b-307dcaba7be6&secure%5Btoken%5D=4f8deb06013d88c917dd0cd57457237e4461f48670faeb2e367951de16817c32&format=llm_user)

## MeetingMatrix Features
**Agentic AI - Event Planning**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

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