I am thoroughly impressed with the customisability of the home screen, enabling my team and I to create an impactful first impression of our LMS launch.

I value most Absorb's external portal and configurations. It allows us to sell courseware to our customers while segregating internal users and internal courseware.

Absorb has delivered on every requirement we shortlisted it for. Multitenancy was essential for us, we needed separate branches so each of our clients can manage everything centrally, and Absorb handles this really well. Just as important, our customers can administer their own users, assign courses, and run their own reports, which takes a huge amount of admin off our plate. Reporting in particular has been a standout. Our customers can see exactly what their users are and aren't doing in the system, and on our side we can monitor engagement both during onboarding and once customers are live, which is invaluable when a customer seems to be struggling and we need to check whether their people are actually engaging with the learning. On the course-building side, Absorb lets us create genuinely interactive courses rather than passive "click next" content, with quizzes to test knowledge retention. We've also been able to bring in gamification through certificates and badges, and build proper learning paths/journeys rather than one-off courses. Automation has been a big win too — automated emails, automated reporting, and the ability to build our own custom reports without relying on Absorb support. The API integration with our own customer database has made onboarding new clients much smoother, since we're not manually setting people up. I've now created a number of courses myself and have found it genuinely easy to do. So far I've only used the AI features for generating quiz questions, which has already saved me a good amount of time, and I'm planning to use the AI course builder to develop some soft skills courses soon, everything I've built so far has been technical content, so that'll be a good test of it. Pricing is also worth calling out: it's very competitive given the breadth of features on offer. On top of the product itself, the sales and onboarding process was faultless. Everyone we worked with, from sales through implementation, has been excellent.