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800response

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27 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
1990

Profile Name

Star Rating

19
6
2
0
0

800response Reviews

Review Filters
Profile Name
Star Rating
19
6
2
0
0
GG
George G.
01/30/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Callfinder is helpful for tracking performance and making sure that we are doing a good job.

It is fairly user friendly for finding calls. I have noticed that I don't seem to have many glitches or issues with using the interface. I have found that it can be used for a variety of purposes. I use it for everything from listening to the calls of people on my team to ensure high customer service, clear communication, to make sure they are meeting the requirements of what we need to present in each call we use. I also use it to track my own performance and compare how I have improved or what bad habits I may have picked up without realizing it. Listening to your own call can often give you new insight to what things you may need to change or improve in yourself and this is a great tool for being able to monitor my progress and make adjustments as needed.
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
01/28/2020
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effectively coaching in the development of progress

Protecting BCI against negative calims and payouts
Verified User in Veterinary
UV
Verified User in Veterinary
01/28/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Lots of power and insight, but sometimes hard to extrapolate data

The sheer scale of it, the ability to have relevant calls served up for exactly what I'm looking for. As a Project Manager I'm usually brought issues from around the company and the ability to do prelim, qualitative research at a moment's notice is really helpful for context.

About

Contact

HQ Location:
South Burlington, VT

Social

@800response

What is 800response?

800response is a leading call tracking and analytics provider that specializes in helping businesses optimize their advertising efforts and improve customer engagement. By offering services such as unique toll-free numbers, call routing, and detailed reporting, 800response enables businesses to gain insights into their marketing performance and enhance their communication strategies. Their solutions are designed to drive more effective lead generation and increase customer satisfaction. For more information, visit their website at https://800response.com.

Details

Year Founded
1990
Website
800response.com