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800response

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27 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
1990

Profile Name

Star Rating

19
6
2
0
0

800response Reviews

Review Filters
Profile Name
Star Rating
19
6
2
0
0
Verified User in Telecommunications
AT
Verified User in Telecommunications
09/20/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Use callfinder to replace human QA efforts

The ability to remove paid human Quality Assurance resources and utilize Callfinders sentiments to gauge agent performance.
Verified User in Consumer Services
UC
Verified User in Consumer Services
09/14/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great for our high volume call center

CallFinder is easily customizable and works for many different client programs. It allows us to pinpoint quality opportunities for our agents as well as to ensure compliance with required notifications.
NC
Nicole C.
09/13/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great business partner!

I appreciate the ease of the system, the professionalism and availability of our analyst, and now having a QA process now fully automated.

About

Contact

HQ Location:
South Burlington, VT

Social

@800response

What is 800response?

800response is a leading call tracking and analytics provider that specializes in helping businesses optimize their advertising efforts and improve customer engagement. By offering services such as unique toll-free numbers, call routing, and detailed reporting, 800response enables businesses to gain insights into their marketing performance and enhance their communication strategies. Their solutions are designed to drive more effective lead generation and increase customer satisfaction. For more information, visit their website at https://800response.com.

Details

Year Founded
1990
Website
800response.com