Products

WebFeedback is an intuitive, visual and easy to use (and setup - only in 4 steps) tool to discover the website visitors needs, to ask for feedback to really understand the needs of your visitors and to provide the right guidance and support on all phases of the the customer journey.

With the eFeedback Manager, users utilize customer request tracking and CRM software for a complete customer service solution. The comprehensive and seamless web-based approach gives you the power to track email, phone calls, postal mail and citizen drop-ins

Review Agent is review management software for hospitality teams. It helps hotels organize reviews from supported sources, draft context-aware replies, keep sensitive responses in a human approval workflow, and analyze recurring guest-feedback themes. Platform availability and publishing workflows vary by source and property configuration.