# eFeedback Manager Reviews
**Vendor:** Comcate  
**Category:** [Citizen Request Software](https://www.g2.com/categories/citizen-request-software)
## About eFeedback Manager
With the eFeedback Manager, users utilize customer request tracking and CRM software for a complete customer service solution. The comprehensive and seamless web-based approach gives you the power to track email, phone calls, postal mail and citizen drop-ins






- [View eFeedback Manager pricing details and edition comparison](https://www.g2.com/products/efeedback-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+11%3A29%3A08+-0500&secure%5Bsession_id%5D=8e3f105e-6c57-492d-9407-d949f1274077&secure%5Btoken%5D=718d01d0a57c2d9da2cb4e4aede17bdbfa012fd868eaed8b0aa656b4ad1c3abe&format=llm_user)

## eFeedback Manager Features
**Request Management**
- Online Forms
- Assignment
- Ticket Workflow
- Archiving

**Usability**
- Mobile App
- Document Attachment
- GIS Mapping
- Two-Way Communication

**Reporting & Analytics**
- Performance Metrics
- Data Mapping
- Trend Analysis

## Top eFeedback Manager Alternatives
  - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - 4.3/5.0 (18 reviews)
  - [AccessE11](https://www.g2.com/products/accesse11/reviews) - 4.8/5.0 (16 reviews)
  - [MyGov](https://www.g2.com/products/mygov/reviews) - 4.0/5.0 (16 reviews)