Products

Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

Hectae Analytics and Software Solutions (Haass.io) is a Freshworks Platinum Partner and certified System Integrator specializing in the sale, implementation, and ongoing support of Freshworks products with deep expertise in Freshservice (IT Service Management) and Freshdesk (Customer Support). We help organizations move from evaluation to a fully optimized Freshworks instance, covering: Implementation: Tailored setup and configuration of Freshservice and Freshdesk based on your workflows,

AssureTek, based in Dammam, is your trusted partner for Cloud Solutions, Cybersecurity, Backup & Disaster Recovery, ITSM, and SaaS Solutions. We help businesses across Saudi Arabia secure, streamline, and future-proof their IT operations. Our portfolio includes cloud migration, secure infrastructure, ransomware protection, Microsoft 365 backup, and ITSM platforms like Freshservice and Freshdesk. Partnering with global leaders such as Huawei, Microsoft Azure, Fortinet, Sophos, Barracuda, Veea

Sheet Director add-on helps to manage and control bi-directional data flow between Google Sheets and from G Suite, CRM, Accounting, Productivity, Marketing, Payment, Time Tracking, Ticketing, Social etc apps. Sheet Director supports 45+ apps across various categories. KEY FEATURES ► Manage Services - manage multiple services from single Google Sheet connecting to several Apps. These services can be listed, edited, executed and deleted. ► Connect with Apps through various authentication mec