Products

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost.

Amazon Chime Voice Connector is an AWS service that enables businesses to connect their on-premises telephony systems to the cloud-based Amazon Chime communication platform.

Amazon Connect is a powerful contact center solution, but it lacks one feature - a SoftPhone, which is always available even when the browser is closed. AC SoftPhone by Mirage exactly offers that feature. It loads with the operating system (Windows / macOS) and is always available for calls.

Amazon Virtual Private Cloud (Amazon VPC) is a service that enables users to launch AWS resources within a logically isolated virtual network. This setup closely mirrors a traditional network that one might operate in a data center, offering the scalability and flexibility of AWS infrastructure. With Amazon VPC, users have complete control over their virtual networking environment, including the selection of IP address ranges, creation of subnets, and configuration of route tables and network ga

Amazon DSP (Demand-Side Platform) is a comprehensive advertising solution that enables brands and agencies to programmatically purchase display, video, and audio ads both on Amazon-owned properties and across a vast network of third-party sites and apps. By leveraging Amazon's extensive first-party data and advanced AI capabilities, advertisers can effectively reach and engage their target audiences at scale, delivering relevant and impactful advertising experiences. Key Features and Functio

The comways WhatsApp connector for Amazon Connect allows you to answer your customers WhatsApp messages from within Amazon connect. Either by a human agent or an Amazon Lex bot.

Amazon Route 53 is a highly available and scalable cloud-based Domain Name System (DNS) web service designed to route end users to internet applications by translating domain names into numeric IP addresses. It enables developers and businesses to manage domain registration, DNS routing, and health checking, ensuring reliable and cost-effective connectivity for their applications. Key Features and Functionality: - Domain Registration: Allows users to search for, register, and manage domain nam

Amazon Web Services (AWS) is a comprehensive and widely adopted cloud platform that offers over 200 fully featured services from data centers globally. Since its launch in 2006, AWS has enabled millions of customers—including startups, enterprises, and government agencies—to lower costs, become more agile, and innovate faster. Key Features and Functionality: - Compute Power: AWS provides scalable computing capacity through services like Amazon EC2, allowing users to run applications on virtual

Cyberduck is a free, open-source client for FTP, SFTP, WebDAV, and various cloud storage services, available for macOS and Windows. It offers a user-friendly interface that simplifies file transfers between local systems and remote servers or cloud platforms. Cyberduck supports connections to services like Amazon S3, Google Drive, Microsoft OneDrive, Dropbox, and Backblaze B2, making it a versatile tool for managing files across different environments. Key Features and Functionality: - Protoco

Amazon API Gateway is a fully managed service that enables developers to create, publish, maintain, monitor, and secure APIs at any scale. It acts as the "front door" for applications to access data, business logic, or functionality from backend services. With API Gateway, you can build RESTful APIs and WebSocket APIs that support real-time two-way communication applications. The service is designed to handle the heavy lifting involved in processing up to hundreds of thousands of concurrent API

AWS Direct Connect is a cloud service that establishes a dedicated network connection between your on-premises infrastructure and AWS, bypassing the public internet. This direct link enhances application performance by reducing latency and increasing bandwidth throughput, providing a more consistent network experience. By utilizing industry-standard 802.1Q VLANs, AWS Direct Connect enables private connectivity to AWS services such as Amazon Virtual Private Cloud (VPC) and Amazon S3, facilitating

ConnectPath CX is a next-generation Contact Center as a Service platform developed by CloudHesive, leveraging Amazon Connect and other AWS services. It offers a comprehensive, cost-effective, and scalable solution that enhances traditional contact center capabilities. With a full-featured agent and supervisor dashboard, ConnectPath CX provides an agile, low-code/no-code deployment that can be implemented globally within minutes. Its pay-per-use pricing model ensures affordability without comprom

Alexa for Business is a service that enables organizations to integrate Alexa, Amazon's voice assistant, into their workplace environments. It provides tools for deploying and managing Alexa-enabled devices, users, and skills at scale, enhancing productivity and streamlining operations. Key Features and Functionality: - Meeting Room Management: Simplifies conference room experiences by allowing voice-activated control of meetings and equipment. Employees can start meetings with commands like "

Amazon CloudFront is a content delivery network (CDN) service designed to securely deliver data, videos, applications, and APIs to customers globally with low latency and high transfer speeds. By caching content in a worldwide network of data centers called edge locations, CloudFront ensures that user requests are served from the nearest location, enhancing load times and reducing latency. Integrated seamlessly with other AWS services, CloudFront offers a scalable and reliable solution for conte

Your organization depends on real-time business and operational data to deliver actionable insights and drive growth. CData Connect is the missing link in your data value chain. CData Connect allows users to connect to data from any cloud application or database through standard database access. With CData Connect, supported data sources look and behave like a standard MySQL database. CData Connect enables direct connectivity from any application that supports standard database connec

EasySendy Pro is web based email marketing application which is used by business to reach their subscribers through email. You can register, launch instantly and connect with SMTP relay servers of your choice to deliver large volume email campaigns. It connects with Amazon SES, Mandrill, SendGrid, Sparkpost, Dyn, Leadersend, Elasticemail and MailGun relay servers.

Amazon Neptune is a fast, reliable, fully-managed graph database service that makes it easy to build and run applications that work with highly connected datasets.

AWS IoT Core is a managed cloud service that enables connected devices to securely and seamlessly interact with cloud applications and other devices. It supports billions of devices and trillions of messages, processing and routing them reliably and securely. With AWS IoT Core, applications can keep track of and communicate with all devices at all times, even when they are not connected. Key Features and Functionality: - Device Connectivity and Management: AWS IoT Core allows for the secure co

Amazon Kinesis is a suite of managed services designed to collect, process, and analyze real-time streaming data at scale. It enables organizations to handle large volumes of data from diverse sources such as website clickstreams, database event logs, financial transactions, social media feeds, and IoT devices. By facilitating real-time data ingestion and analysis, Kinesis empowers businesses to derive actionable insights promptly, enhancing decision-making processes and operational efficiency.

Refunzo is the ultimate tool for Amazon sellers looking to recover funds from Amazon's FBA process. By connecting your Amazon account to Refunzo, the tool runs a comprehensive check based on over 20 criteria to reconcile your account, identifying discrepancies like lost inventory, damaged goods, and more. You'll receive a detailed report with an estimate of the amount Amazon owes you. Refunzo handles everything, such as logging support cases, substantiating claims, and following up diligently. R