Products

SmartOn is a cloud-based business management platform that brings point of sale (POS), enterprise resource planning (ERP), payments, and daily operations into one system. Designed for hospitality, retail, and manufacturing businesses, it connects sales, inventory, customer relationships, staff management, and reporting to give teams a shared, real-time view of their business. For restaurants and cafés, SmartOn offers table management, QR ordering and payments, kitchen displays, self-service opt

AI Beauty Bot is an AI receptionist for beauty salons, spas, barbershops, nail studios, and independent beauty professionals. It helps businesses respond to clients around the clock, turn inquiries into appointments, and spend less time on routine front-desk work. Clients can ask about services and prices, find available appointments, and book through WhatsApp, Instagram, Telegram, Facebook Messenger, and phone calls. The AI uses the salon's service, staff, and scheduling information and can ha

SeeClickFix 311 CRM, now known as CivicPlus 311 CRM, is a comprehensive citizen relationship and request management solution designed to enhance communication between residents and local governments. This platform enables residents to report non-emergency issues, share feedback, and request information, while providing government staff with efficient tools to manage and resolve these requests. By streamlining service delivery and fostering real-time communication, CivicPlus 311 CRM helps build s

Citizen Problem Reporter is a configuration of the Crowdsource Reporter application that allows the general public to submit non-emergency problems (for example, blight, graffiti, trash, pothole, and flooding) in their community from a smartphone, tablet, and desktop computer.

CitiNexus, is a flexible, user-friendly citizen management system and 311 solution that enables local governments to engage their citizens and use data to fully understand citizens’ needs.

Citizen Relationship Management Software is designed to improve communications between citizens and government.

QAlert is Web-based software that allows local and county governments to track, manage, and resolve citizen service requests, and to maintain records based on property, submitter, issue type, and more.

My Council Services (MCS) is a comprehensive and cost-effective solution for the public sector organisations. It is highly configurable platform providing sophisticated features supporting end-to-end service delivery.

PremierOne CSR provides a powerful single platform for improving citizen access and communications.

Novo Solutions provides highly flexible, web and mobile information management software.

HelpinBox.io brings several different state departments together & encourages effective collaboration among all members involved.

The Mobile Citizen APP is about you connecting with your citizens.

SmartComment is a web-based software forpublic comments andoutreach campaigns.

CivicGov is a complete mobile solution for governments, educational campuses, hospital complexes, and corporate environments.The systems supports user defined drop down lists including permit and project types and uses, inspection types, construction types, occupancy codes, and fire, building, and zoning codes.

Intelligov is an enterprise class, feature rich Citizen Relationship Management or Constituent Relationship Management CRM/311 software suite, 100% focused on the government market.Intelligov has a rich set of advanced features and capabilities and is the favorite choice of government agencies and city/county governments that are focused on Citistat or performance management and its ability to drive "Data Driven Decision Making" and significantly reduce the costs of running the city/county.

With the eFeedback Manager, users utilize customer request tracking and CRM software for a complete customer service solution. The comprehensive and seamless web-based approach gives you the power to track email, phone calls, postal mail and citizen drop-ins

Ctzen is a bridge between governments and citizens, making management, attention, and communication easier. Our platform improves governments by enabling people to accurately report problems and sending them directly to the government agency responsible

CivicBot is an AI-powered 311 chatbot for cities. Residents submit service requests and get instant answers 24/7 through an embeddable widget. Integrates directly with Cityworks and Trimble Unity, or delivers via email. Replaces phone-based 311 intake at a fraction of the cost — Pew benchmarks municipal 311 calls at $3.39 each; CivicBot handles unlimited requests on flat-rate plans starting at $200/month. Live in 15 minutes. 30-day free trial.

Forum GRU is an omnichannel user relationship management solution designed to enhance interactions between public sector entities and citizens. It modernizes public services by improving service quality, fostering closer citizen engagement, and simplifying processes for both users and administrative staff. Key Features and Functionality: - Creation of Online Services: Enables the development and deployment of digital services, allowing citizens to initiate and track their requests online