Search results for ToDesk

Helpneer is a unified customer support platform that brings live chat, ticketing, visitor intelligence, AI-powered conversations, WhatsApp support, billing, and role-based access control into one platform. Designed for modern support teams, B2B SaaS companies, and multi-brand businesses, Helpneer provides a single workspace for managing customer conversations and support requests without relying on multiple disconnected tools. Its unified data model keeps live chats, tickets, customer context, and support activity connected throughout the customer support journey. Helpneer includes a real-time chat widget with visitor telemetry, allowing support agents to understand customer context while they interact with visitors. Conversations can be escalated into tracked and prioritized tickets without losing chat history or creating duplicate customer records. The platform also provides AI-powered, brand-aware chat assistants that can respond to customers 24/7 using business-specific information and escalate conversations to human agents with conversation summaries. WhatsApp Business integration enables two-way communication and ticket synchronization, allowing agents to manage WhatsApp conversations from the same support workspace. For organizations managing multiple brands, Helpneer provides hierarchical organization and brand structures, brand-specific widgets, routing, reporting, and granular role-based permissions. Teams can control View, Create, Update, and Delete access at the module and role level. Helpneer can be integrated with websites and web applications, including WordPress, Shopify, React, and Vue, using a lightweight integration approach. With its combination of live chat, ticketing, AI support, visitor intelligence, WhatsApp, multi-brand management, and granular permissions, Helpneer provides businesses with a centralized platform for managing and automating customer support operations.

Webmag is a digital publishing software that enables the creation of interactive, mobile-friendly publications. A drag-and-drop editor with customizable templates lets teams design digital magazines, whitepapers, brochures, reports, flyers, and newsletters, publishing under your own domain. Built-in forms, calls-to-action, and gated content support lead generation, with native integrations to CRM and marketing automation tools such as HubSpot and Salesforce. Cookieless, GDPR-compliant analytics track views, engagement, and drop-off without cookie banners. Webmag is hosted in the EU (Frankfurt, Germany) and includes personalized onboarding, template customization, and ongoing support from a dedicated team. Used by 100+ brands across Europe, Webmag is positioned as a web-based alternative to static PDF publishing tools.

TaskBridge is a self-hosted help desk and ticketing system for organisations that want support data and infrastructure under their own control. It is delivered in a Docker container under a one-time commercial internal-use licence, with no mandatory subscription and no limits on agents or end users.

News and information about ITCO events, customers and staff. ITCO provides great technical support for business computer systems from a fun technical team. With it's own dedicated contact centre staffed with smart people and operating 24 hours a day, your business systems are in safe hands.

StarDesk remote desktop is a secure and fast remote app for seamless gaming and work. Whether you're an editor heavy with video files, a gamer, or a business user who needs really solid unattended access, Stardesk remote desktop delivers an experience such as sitting right there in front of the host machine.