Products

Asystel Italia S.p.A., established in 2013, is a prominent Italian system integrator specializing in delivering comprehensive IT solutions and services. With a legacy dating back to 1982 through Asystel S.p.A., the company has evolved to become a key player in the digital transformation landscape, serving over 400 organizations across various sectors. Operating from offices in Milan and Rome, Asystel Italia boasts a team of more than 250 professionals dedicated to enhancing business efficiency a

Atreides Solutions Pte Ltd is a Singapore-based company specializing in providing innovative technology solutions tailored to meet the unique needs of businesses across various industries. Their offerings encompass a range of services designed to enhance operational efficiency, streamline processes, and drive digital transformation. Key Features and Functionality: - Custom Software Development: Design and implementation of bespoke software solutions that align with specific business requiremen

Sestek is a global technology company specializing in AI-powered conversational solutions designed to enhance customer service operations. Since its inception in 2000, Sestek has been at the forefront of developing innovative products that leverage speech recognition, natural language processing , and voice biometrics technologies. With a dedicated R&D team of over 100 engineers, Sestek serves more than 500 enterprise clients across 20 countries, helping them become data-driven, increase eff

EFF S.A. de C.V. is a Mexican company specializing in providing comprehensive solutions in the field of information technology and digital transformation. With a focus on innovation and efficiency, EFF offers a range of services designed to enhance business operations and drive growth. Key Features and Functionality: - Custom Software Development: Tailored software solutions that meet specific business requirements, ensuring optimal performance and scalability. - IT Consulting: Expert guidanc

NxGen Malaysia Sdn. Bhd., established on February 11, 2009, specializes in the sales, installation, and maintenance of telecommunication systems, equipment, and accessories. The company also offers services related to information technology and telecommunication services. Key Features and Functionality: - Telecommunication Systems: Provision of advanced telecommunication solutions, including sales, installation, and maintenance of systems and equipment. - Information Technology Services: Com

Inoria, a CallTower company, specializes in delivering comprehensive contact center solutions that seamlessly integrate human expertise with advanced AI technology. With over 30 years of experience, Inoria empowers businesses to create genuine, seamless customer interactions that leave a lasting impact. Key Features and Functionality: - Customer Engagement: Enhances customer trust and loyalty by continuously nurturing the customer experience through personalized interactions. - Workforce En

FillGenius is an AI-powered form-filling tool designed to automate the completion of online forms, enhancing productivity and reducing manual data entry. By inputting your information once, FillGenius can populate multiple forms across various platforms with a single click, streamlining tasks such as job applications, product listings, and appointment bookings. Key Features and Functionality: - Smart Detection: Automatically identifies and matches form fields with your data, ensuring accurate

OSINT Combine is a veteran-operated organization specializing in open-source intelligence solutions, offering advanced software and comprehensive training programs to clients worldwide. Their flagship platform, NexusXplore, is an AI-powered, investigation-agnostic software designed to streamline intelligence workflows and enhance threat detection capabilities. By integrating thousands of commercially and publicly available datasets within a secure, browser-based environment, NexusXplore enables

QuillGenius is an AI-powered content creation platform designed to streamline and enhance the writing process for individuals and businesses. By leveraging advanced machine learning algorithms, QuillGenius enables users to generate high-quality, engaging, and personalized content across various formats, including blog posts, social media updates, product descriptions, and more. The platform supports over 25 languages, making it a versatile tool for global communication. With its user-friendly in

The Conversation Hub is the world’s first Conversation Quality Support Platform

SQL Access & Out of the box dashboards for PureCloud. CXVizz stores the data on a hosted or on premise database, and comes with out of the box dashboards for PowerBI, Tableau and Grafana.

Your outbound calls are bonafide, helpful, even expected, but 8/10 times they still get ignored. Decades of nuisance callers have damage voice channel's trust. Our proprietary solution will help customers establish that your calls are not spam calls.

If you need to ensure business integrity of your configuration design, resolve challenging business issues relating to poor change control, as well as ensuring your intellectual property is always retained in your business, then our solution can help.

Agent Assist Express is an easy to use and setup solution that leverages AI and workflows to make every agent more efficient through intelligent guidance. Agent Assist Express can be setup in 72 hours, costs a fraction of similar solutions and is integrated with Google’s CCAI offering a seamless upgrade.

We offer a la carte professional voice talent services; choose what you want from our list of services and don't pay those unnecessary or hidden fees again. We are absolutely flexible with your needs and timelines. We work with a sense of urgency.

By combining the best of both worlds, Avtex InteractionSync for PureCloud uses the features of PureCloud to handle queuing, routing, measuring and reporting and synchronizes key data to Dynamics 365 to ensure consistent tracking of your customer's journey and produce the greatest customer experiences.

With SimpleConference by Avtex, this can be a reality. Simply associate an Attendant profile with the bridge number(s), and callers will be joined to the appropriate bridge.

CloudArch by Avtex is comprised of numerous add-ons to the PureCloud for Salesforce solution allow you to get even more value of your investments. Both PureCloud and Salesforce are extremely flexible web-based solutions which allow for numerous possibilities to bring the platforms together.

Earlier, in WEB-browsers there was no built-in audio / video calls support, so all had to use third-party plug-ins or develop their own mobile application. Now, everyone from your site can call you directly using only a Browser, just place a button “Call me from the site”.

Simply by specifying a source location for the interactions to be played users can access recorded calls and screen recordings directly from an archive storage location. The application automatically determines if the selected interaction is encrypted or not and applies the appropriate decryption processes.