Products

FoneBox is Australia's leading provider of inbound call services.

Parlance is an auto attendant software that uses natural language processing to enable spoken navigation of a voicemail network. Parlance Operator Assistant helps your operators to handle a high volume of calls & provide a greater level of service for callers.

We offer tailored packages to meet the needs of the enterprise. From kickstarting your Operata implementation, Amazon Connect hosting and support, to testing and diagnostic programs.

ServiceMob, Inc. is a startup based in Southern Califorina, with a mission to fix the many inefficiencies in how people access and interact with companies when they need customer service.

icall suite provides call logging and call reporting for real-time analytics delivered via the cloud.

Insight IVR application generator mode, lets users create their own call flows based on their own requirements.

The mindWireless Mobile Intelligence Portal enables better mobile management across the enterprise from employees to mobile managers and beyond. You get a secure, customized portal that works to optimize your mobile program at every level.

VRWhereve is a cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others.

Xpress Suite Telecom is the premier Web-based application that delivers your telecom bills electronically that enables customers to process their telecom bills faster while saving on their annual telecom spend. Xpress Suite Telecom consolidates the bills from all your vendor accounts into one place, and presents them in a familiar, easy-to-use format.

Enghouse Interactive provides a range of workforce and business optimization tools which include call and screen recording, speech analytics, workforce management, performance metrics, score cards, cost analysis and reporting tools which are highly scalable and modular enabling you to choose the level of complexity that meets your requirements for continuous performance improvement.

ClarVantage provides billing, settlement and customer care solutions for utility computing.

PABXSoft is a software provides business managers with the information to improve customer service, raise performance standards, identify fraud, and cut operating costs.

WinCall Call Accounting tracks all calls from all PBXs, SIP VoIP, Virtual PBXs (includes ShoreTel, Cisco, Avaya, and legacy systems).

VXPulse is a network monitoring software used to monitor and manage the infrastructure responsible for your VoIP quality.

IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs.

Edigin Recording Solution offers a complete range of integrated modules consisting of audio recording, agent evaluation and training, screen recording, reporting, and contact management.

InterfaceAI builds smart conversational banking products based on state-of-the-art Artificial Intelligence (AI) and Natural Language Processing (NLP) technology to make banking operations strikingly efficient and economical.

Shadow CMS Enterprise for the Cloud is a fully-scalable unified communication management solution allowing administrators to forecast, monitor and allocate communications management expenses

Big V Telecom, a Cloud Telephony Company based in India offers Simpler Affordable Telephony Solutions to all businesses.

Hoiio provides cloud communication and apps to businesses on a subscription and usage-based business model.