# PABXSoft Reviews
**Vendor:** PABXSoft  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
## About PABXSoft
PABXSoft is a software provides business managers with the information to improve customer service, raise performance standards, identify fraud, and cut operating costs.






- [View PABXSoft pricing details and edition comparison](https://www.g2.com/products/pabxsoft/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+17%3A27%3A44+-0500&secure%5Bsession_id%5D=cbb85b29-3110-45fc-a22b-6c43c5158d4d&secure%5Btoken%5D=ebfa3a9dc7fd519930249fd5f825fcb2f4690efe1758c9c5f2ae03deafb924f5&format=llm_user)

## PABXSoft Features
**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Call Recording
- Reporting & Dashboards

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