PEC Telecom is a company specializing in interactive voice response (IVR) solutions, as indicated by their website, http://www.pecivr.com. They provide services that enable businesses to efficiently manage and enhance their customer communication through automated telephony systems. These solutions often incorporate features such as touch-tone and speech-recognition capabilities to improve customer interactions. PEC Telecom focuses on designing systems that help streamline operations, reduce costs, and improve customer experience by automating routine inquiries and service requests.